Abstract
Based on our analyses of who members of the digital Post-Millennial cohort might become, this chapter present factors that employers should consider once the Post-Millennials are on the job. We foresee several areas of potential cultural conflict particularly around: the structures used to control work; the preferred career employment model and organizational culture. Observations are provided on how the Post-Millennials are likely to view a range of employment practices including: technology and social media; teams and collaboration; responsible autonomy, control over information and challenges to authority; organizational loyalty and career advancement; and, supervision and mentoring. We conclude that their GenX and Millennial bosses and supervisors will have to oversee a significant shift in employment philosophy and workplace practices. The key conflicts are summarized in four statements we attribute to the future digital Post-Millennial employee: ‘It’s not that I disagree boss; I know you’re wrong’; ‘Actually, we’ve decided to do it this way’; ‘My moral compass is pointing in a different direction’; and ‘I’m not who you think I am’.
The millennial generation, now entering into employment, will reshape the world of work. Are you ready?
—PWC Study of Millennials Impact
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Notes
- 1.
For more on different corporate models see the original work by Mintzberg (1979).
- 2.
See Okros et al. (2011) for additional presentation of the theories and concepts we have drawn on.
- 3.
Creating some of the key transaction costs and attractors of efficiency identified earlier.
- 4.
Again, for the original conceptualizations, see Mintzberg (1979).
- 5.
In a 2015 international survey, 58% of employers valued work experience as the most important for new employees http://universumglobal.com/2020outlook/.
- 6.
For more on this meme, see Jordan Weissmann’ “Old Economy Steve: The Official Meme for Embittered Millennials” The Atlantic 28 May 2013.
- 7.
We generally ascribe to the conceptualizations presented by Edgar Schein.
- 8.
- 9.
See Social Media in the Workplace Around the World 3.0, accessible at: http://www.proskauer.com/files/uploads/social-media-in-the-workplace-2014.pdf.
- 10.
See again Verdon’s research and websites as well as Jenkins et al. (2006).
- 11.
Accessible at: http://www.valvesoftware.com/company/Valve_Handbook_LowRes.pdf.
- 12.
The core of MacGregor’s Theory X is that employees are not motivated to perform to a high standard at work hence need details rules, close supervision and threats of punishments to maintain a reasonable level of productivity. This philosophy is evident in many corporate approaches to the creation and enforcement of rules.
- 13.
Amongst many professional articles that describe the application in the context of Special Forces, see Flynn and Schrankel (2013).
- 14.
Again, see Okros et al. (2011) for a full discussion of these factors.
- 15.
Again noting that each person will exercise choice as to whether to access this body of knowledge and how to interpret or apply it.
- 16.
- 17.
Noting that there are differences across nations, the attitudes reported pertain to Boomers in the US and Canada.
- 18.
See Nielson et al. (2009) for recent work examining OCBs and teams; and, Meyers and Allan (1991) for their original conceptualizations of organizational commitment.
- 19.
Noting that this is less a factor with Francophones in Canada; see our reports by Charbonneau & Garneau.
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Okros, A. (2020). Post-Millennials in The Workplace. In: Harnessing the Potential of Digital Post-Millennials in the Future Workplace. Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-030-25726-2_7
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