Skip to main content

Beyond the Hawthorne Research: Relationship Between IT Company Employees’ Perceived Physical Work Environment and Creative Behavior

  • Chapter
  • First Online:

Part of the book series: Studies in Computational Intelligence ((SCI,volume 845))

Abstract

This study has demonstrated the relationship between IT company employees’ perception of the organizational physical work environment, psychological well-being as a psychological factor, and creative behavior. The research has not differentiated physical work environment from psychological factors as was the case with the existing Hawthorne research, and verified their combined effects. Through this work, the study has demonstrated that perceived physical work environment has a significant effect on creative behavior and that psychological well-being as a psychological factor, which has been discussed separately from the physical work environment, mediates between physical work environment and creative behavior. The study has also discussed implications of these findings and others.

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   139.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   179.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD   179.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  1. Becker, F. D., & Steele, F. (1995). Workplace by design: Mapping the high-performance workspace. San Francisco: Jossey-Bass.

    Google Scholar 

  2. Harris, E. M. (1978). Work, places: The psychology of the physical environment in offices and factories, 1986. London: Cambridge University Press.

    Google Scholar 

  3. Oh, M. J. (2003). The relationship of physical environment on psychological states and organizational and job attitudes. A thesis for the degree of Master of Arts/ Psychology, graduate school, the catholic university of Korea Seoul, Korea.

    Google Scholar 

  4. Kim, H. J., & Seol, H. D. (2016). The effect of trust, conflict, and knowledge sharing on individual creativity. Korean Journal of Business Administration, 29(5).

    Google Scholar 

  5. Zhou, J., & Shalley, C. E. (2008). Expanding the scope and impact of organizational creativity research. In Handbook of organizational creativity (vol. 28, pp. 125–147)

    Google Scholar 

  6. Hennessey, B. A., & Amabile, T. M. (2010). Creativity. Annual Review of Psychology, 61, 569–598.

    Article  Google Scholar 

  7. Woodman, R. W., & Schoenfeldt, L. F. (1990). An interactionist model of creative behavior. Journal of Creative Behavior, 24(4), 279–290.

    Article  Google Scholar 

  8. Amabile, T. M., Conti, R., Coon, T., Lazenby, F., & Herron, M. (1996). Assessing the work environment for creativity. Academy of Management Journal, 39, 1154–1184.

    Google Scholar 

  9. Shalley, C. E. (1991). Effect of productivity goals, creativity goals, and personal discretion on individual creativity. Journal of Applied Psychology, 76(2), 179–185.

    Article  Google Scholar 

  10. Woodman, R. W., Sawyer, J. E., & Griffin, R. W. (1993). Toward a theory of organizational creativity. Academy of Management Review, 18, 293–332.

    Article  Google Scholar 

  11. Zhou, J., & George, J. M. (2001). When job dissatisfaction leads to creativity: Encouraging the expression of voice. Academy of Management Journal, 44(4), 682–696.

    Google Scholar 

  12. Amabile, T. M., Burnside, R. M., & Gryskiewicz, S. S. (1999). User’s manual for KEYS: Assessing the climate for creativity. A survey from the Center for creative leadership. Center for Creative Leadership, Greensboro, NC.

    Google Scholar 

  13. McCoy, J. M., & Evans, G. W. (2002). The potential role of the physical environment in fostering creativity. Creativity Research Journal, 14(3), 409–426.

    Article  Google Scholar 

  14. Oksanen, K., & Ståhle, P. (2013). Physical environment as a source for innovation: Investigating the attributes of innovative space[J]. Journal of Knowledge Management, 17(6), 815–827.

    Article  Google Scholar 

  15. Ward, L. M. (1981). Introduction to organizational behavior. Scott, IL: Gleview, Foresman and Company.

    Google Scholar 

  16. Diener, E. (2000). Subjective well-being: The science of happiness and a proposal for a national index. American Psychologist, 55, 34–43.

    Article  Google Scholar 

  17. Van Dierendonck, D., Diaz, D., Rodriguez-Carvajal, R., Blanco, A., & Moreno-Jimenez, B. (2007). Ryff’s six-factor model of psychological well-being: A Spanish exploration. Social Indicators Research, 87(3), 473–479.

    Article  Google Scholar 

  18. Seligman, M. E. P. (2002). Authentic happiness. New York, NY: Free Press.

    Google Scholar 

  19. Kim, C. Y., & Park, W. W. (2017). Psychological well-being in workplace: A review and meta-analysis. Korean Academy of Management, 21(2), 15–76.

    Google Scholar 

  20. Harter, J. K., Schmidt, F. L., & Keyes, C. L. M. (2002). Wellbeing the workplace and its relationship to business outcomes: A review of the Gallup studies.

    Google Scholar 

  21. Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692–724.

    Google Scholar 

  22. Danna, K., & Griffin, R. W. (1999). Health and well-being in the workplace: A review and synthesis of the literature. Journal of Management, 25(3), 357–384.

    Article  Google Scholar 

  23. Wright, T. A., & Hobfoll, S. E. (2004). Commitment, psychological well-being and job performance: An examination of conservation of resources (COR) theory ad job burnout. Journal of Business and Management, 9(4), 389–406.

    Google Scholar 

  24. Fisher, C. D. (2010). Happiness at work. International Journal of Management Reviews, 12(4), 384–412.

    Article  Google Scholar 

  25. Ryff, C. D., & Keyes, C. L. M. (1995). The structure of psychological well-being revisited. Journal of Personality and Social Psychology, 69(4), 719–727.

    Article  Google Scholar 

  26. Baron, R. A. (1994). The physical environment of work settings: Effects on task performance, interpersonal relations, and job satisfaction. Research in Organizational Behavior, 16, 1–46.

    Google Scholar 

  27. Amabile, T. M. (1983). The social psychology of creativity. New York: Springer-Verlag.

    Book  Google Scholar 

  28. Weiner, B. (1985). An attributional theory of achievement motivation and emotion. Psychological Review, 92(4), 548–573.

    Article  Google Scholar 

  29. Schuldberg, D. (1999). Chaos theory and creativity. In M. Runco & S. Pritzker (Eds.), Encyclopedia of creativity (Vol. 1, pp. 259–272). New York, NY: Wiley.

    Google Scholar 

  30. Wright, T. A., & Walton, A. P. (2003). Affect, psychological well-being and creativity: Results of a field study. Journal of Business and Management, 9(1), 21–32.

    Google Scholar 

  31. Tennant, R., Hiller, L., Fishwick, R., Platt, S., Joseph, S., Weich, S., et al. (2007). The Warwick-Edinburgh mental well-being scale (WEMWBS): Development and UK validation. Health Qual Life Outcomes, 5(1), 63–75.

    Article  Google Scholar 

  32. Csikszentmihalyi, M. (1996). Creativity: Flow and psychology of discovery and invention. New York: Harper Perennial.

    Google Scholar 

  33. Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51, 1173–1182.

    Article  Google Scholar 

  34. Hair, J. F., Jr., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). Multivariate data analysis (6th ed.). Upper Saddle River, NJ: Pearson Education, Inc.

    Google Scholar 

  35. Nunnally, J. (1978). Psychometric methods.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Jun-Ho Lee .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Switzerland AG

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Zhang, JH., Lee, JH. (2020). Beyond the Hawthorne Research: Relationship Between IT Company Employees’ Perceived Physical Work Environment and Creative Behavior. In: Lee, R. (eds) Software Engineering Research, Management and Applications. SERA 2019. Studies in Computational Intelligence, vol 845. Springer, Cham. https://doi.org/10.1007/978-3-030-24344-9_9

Download citation

Publish with us

Policies and ethics