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International Triple Helix Summit

THS 2018: Proceedings of the II International Triple Helix Summit pp 209–222Cite as

Using Fuzzy Expert System for Performance Evaluation and Decision Making in Project-Based Companies

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Part of the book series: Lecture Notes in Civil Engineering ((LNCE,volume 43))

Abstract

It is well known that business performance can be improved with effective knowledge management, especially with today’s competitive atmosphere. Thus, a proper performance measurement and evaluation system supports the decision makers to measure progress, identify assets of improvement, and find unidentified difficulties within the company. Accordingly, study about utilisation of expert systems like fuzzy logic and understanding their importance is worthy; to support the performance evaluation and decision-making processes in companies. Therefore, a comparative study has been practiced for this research, through reviewing existing papers and mechanisms in expert system fields. A conceptual framework is then introduced; to demonstrate the idea of using the fuzzy expert system for performance evaluation and decision making in project-based companies. Finally, this paper presents a fuzzy model integrated with other methods BSC, AHP and MCDM (TOPSIS), to measure the performance, evaluate the performance and rank them as per performance results in project-based companies by using MATLAB.

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Author information

Authors and Affiliations

  1. Faculty of Engineering and Information Technology, The British University in Dubai (BUID), Dubai, United Arab Emirates

    J. Almaazmi & Khalid Al Marri

Authors
  1. J. Almaazmi
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  2. Khalid Al Marri
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Corresponding author

Correspondence to Khalid Al Marri .

Editor information

Editors and Affiliations

  1. The British University in Dubai, Dubai, United Arab Emirates

    Abid Abu-Tair

  2. The British University in Dubai, Dubai, United Arab Emirates

    Abdelmounaim Lahrech

  3. The British University in Dubai, Dubai, United Arab Emirates

    Khalid Al Marri

  4. The British University in Dubai, Dubai, United Arab Emirates

    Bassam Abu-Hijleh

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Almaazmi, J., Al Marri, K. (2020). Using Fuzzy Expert System for Performance Evaluation and Decision Making in Project-Based Companies. In: Abu-Tair, A., Lahrech, A., Al Marri, K., Abu-Hijleh, B. (eds) Proceedings of the II International Triple Helix Summit. THS 2018. Lecture Notes in Civil Engineering, vol 43. Springer, Cham. https://doi.org/10.1007/978-3-030-23898-8_16

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  • DOI: https://doi.org/10.1007/978-3-030-23898-8_16

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-23897-1

  • Online ISBN: 978-3-030-23898-8

  • eBook Packages: EngineeringEngineering (R0)

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