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A Review of Voice User Interfaces for Interactive TV

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Applications and Usability of Interactive TV (jAUTI 2018)

Abstract

The design of interaction models for Voice User Interfaces is changing. The increasing number of home assistants, mobile devices and televisions supporting natural language interaction that are transforming and introducing voice interaction in multiple home scenarios is leading to important changes in the design of its interaction models. In the TV context, voice interaction is being introduced with multimodal interaction, supported on graphical interfaces or voice-first devices.

By compiling voice interaction best practices and guidelines of a significant range of voice user interfaces for the television context and analyzing commercial solutions, this paper presents an analysis of leading-edge use cases and trends. It also examines the applicability of various user input approaches, the integration of visual signifiers and elements, and how the user experience changes due to those variations. Combined with interactive television trends, use cases are analyzed on how they take the user’s context and habits as personalization tools in the television experience. The analysis reported in this paper can support the development of advanced interfaces for natural language interaction solutions based on set-top boxes of Pay-TV operators.

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Notes

  1. 1.

    www.xfinity.com/learn/digital-cable-tv/x1/equipment.

  2. 2.

    www.lg.com/br/suporte/ajuda-produto/CT20096005-1436351544468-others.

  3. 3.

    https://assistant.google.com.

  4. 4.

    https://amazon.com/Amazon-Echo-And-Alexa-Devices.

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Correspondence to Sílvia Fernandes .

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Fernandes, S., Abreu, J., Almeida, P., Santos, R. (2019). A Review of Voice User Interfaces for Interactive TV. In: Abásolo, M., Silva, T., González, N. (eds) Applications and Usability of Interactive TV. jAUTI 2018. Communications in Computer and Information Science, vol 1004. Springer, Cham. https://doi.org/10.1007/978-3-030-23862-9_9

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  • DOI: https://doi.org/10.1007/978-3-030-23862-9_9

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-23861-2

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