Skip to main content

Medical Care Safety - Problems and Perspectives

  • Conference paper
  • First Online:
Integrated Science in Digital Age (ICIS 2019)

Abstract

The article presents modern views on the essence of the term “medical care safety”, and describes the relevance of the topic, systemic approaches to adverse event risk management in medicine. The authors consider the term “medical care safety” as the ratio of the benefit for the patients and the risk of harm to the patient and medical staff, as well as the risk of unfavorable changes in the internal and external environment. Additional harm related to medical care (adverse events) is observed in 10.6% of hospitalized patients. Medical errors, as a cause of preventable harm, account for 45.5% of cases, other adverse events are classified as unpreventable. The cumulative probability of severe harm among patients with medical care-related complications is 11.8%, of unexpected death – 5.3%. Deaths due to adverse events account for 24.9% of hospital mortality and 9.7% of population deaths. High percentage of deaths unrelated to the progression of the underlying disease and comorbidities allows the authors to define medical care as a high-risk type of services. Systemic causes of medical care-related additional harm are latent threats that are constantly present and subsequently transformed into incidents and adverse events at the level of medical staff, patients and the environment in which medical care is provided. Identification of all latent threats and subsequent management of their transformation is the basis of the modern strategy of medical care safety management. It is impossible to ensure high level of safety in medical facilities without formation of a new culture not only at the level of an individual medical facility but also at the level of the government, the entire medical care system and the society.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Roitberg, G.E., Kondratova, N.: Medical Organization According to the International Quality Standards: A Practical Guide to Implementation, 152 p. Moscow (2018) (In Russia)

    Google Scholar 

  2. World Health Organization: World Health Statistics: Monitoring Health for the SDGs, Sustainable Development Goals. Geneva. http://www.who.int/gho/publications/world_health_statistics/2018/en/ (2018)

  3. Brennan, T.A., Leap, L.L., Larid, N.M., et al.: Incidence of adverse events and negligence in hospitalized patients: results of the Harvard Medical Practice Study I. N. Engl. J. Med. 324, 370–376 (1991)

    Article  Google Scholar 

  4. Wilson, R.M., Runciman, W.B., Gibberd, R.W., et al.: The quality in Australian medical care study. Med. J. Aust. 163, 458–471 (1995)

    Article  Google Scholar 

  5. Thomas, E.J., Studdert, D.M., Burstin, H.R., et al.: Incidence and types of adverse events and negligent care in Utah and Colorado. Med. Care 38(3), 261–271 (2000)

    Article  Google Scholar 

  6. Vincent, C., Neale, G., Woloshynowych, M.: Adverse events in British hospitals: preliminary retrospective record review. BMJ 322(7285), 517–519 (2001)

    Article  Google Scholar 

  7. Schioler, T., Lipczak, H., Pedersen, B.L., et al.: Incidence of adverse events in hospitals. A retrospective study of medical records. Ugeskr Laeger 163(39), 5370–5378 (2001)

    Google Scholar 

  8. Davis, P., Lay-Yee, R., Briant, R., et al.: Adverse events in New Zealand public hospitals I: occurrence and impact. NZMJ 115(1167), U271 (2002)

    Google Scholar 

  9. Baker, G.R., Norton, P.G., Flintoft, V., et al.: The Canadian adverse events study: the incidence of adverse events among hospital patients in Canada. CMAJ 170(11), 1678–1686 (2004)

    Article  Google Scholar 

  10. Zegers, M., Bruijne, M.C., Wagner, C., et al.: Adverse events and potentially preventable deaths in Dutch hospitals: results of a retrospective patient record review study. Qual. Saf. Med. Care. 18, 297–302 (2009)

    Article  Google Scholar 

  11. Landrigan, C.P., Parry, G.J., Bones, C.P., et al.: Temporal trends in rates of patient harm resulting from medical care. N. Engl. J. Med. 363, 2124–2134 (2010)

    Article  Google Scholar 

  12. Classen, D.C., Resar, R., Griffin, F., et al.: «Global trigger tool» shows that adverse events in hospitals may be ten times greater than previously measured. Health Aff. 30, 4581–4589 (2011)

    Article  Google Scholar 

  13. Deilkås, E.T., Bukholm, G., Lindstrøm, J.C., Haugen, M.: Monitoring adverse events in Norwegian hospitals from 2010 to 2013. BMJ Open 5, 1–6 (2015)

    Article  Google Scholar 

  14. Andrews, L.B., Stocking, C., Krizek, T., et al.: An alternative strategy for studying adverse events in medical care. Lancet 349(9048), 309–313 (1997)

    Article  Google Scholar 

  15. Wanzel, K.R., Jamieson, C.G., Bohnen, J.M.A.: Complications on a general surgery service: incidence and reporting. CJS. 43(2), 113–117 (2000)

    Google Scholar 

  16. Szlejf, C., Farfel, J.M., Curiati, J.A., et al.: Medical adverse events in elderly hospitalized patients: a prospective study. Clin. (Sao Paulo). 67(11), 1247–1252 (2012)

    Article  Google Scholar 

  17. McGuire, H.H.J., Horsley, J.S., Salter, D.R., Sobel, M.: Measuring and managing quality of surgery. Statistical vs incidental approaches. Arch. Surg. 127(6), 733–737 (1992)

    Article  Google Scholar 

  18. O’Neil, A.C., Petersen, L.A., Cook, E.F., et al.: Physician reporting compared with medical-record review to identify adverse medical events. Ann. Intern. Med. 119(5), 370–376 (1993)

    Article  Google Scholar 

  19. Singh, H., Spitzmueller, C., Petersen, N.J., et al.: Primary care practitioners’ views on test result management in EHR-enabled health systems: a national survey. J. Am. Med. Inform. Assoc. 0, 1–9 (2012)

    Google Scholar 

  20. Woods, D.M., Thomas, E.J., Holl, J.L., et al.: Ambulatory care adverse events and preventable adverse events leading to a hospital admission. Qual. Saf. Med. Care. 16(2), 127–131 (2007)

    Article  Google Scholar 

  21. Leap, L.L., Brennan, T.A., Nan Laird, M.P.H., et al.: The nature of adverse events in hospitalized patients. Results of the Harvard medical practice study II. N. Engl. J. Med. 324, 377–384 (1991)

    Article  Google Scholar 

  22. Andrews, J.M., Remon, C.A., Burillo, J.V., Lopez, P.R.: National Study on Hospitalisation-Related Adverse Events ENEAS 2005. Quality Plan of National Health System. Report. http://www.who.int/patientsafety/information_centre/reports/ENEAS-EnglishVersion-SPAIN.pdf, February 2006. Access 7 July 2018

  23. Campbell, M.J., Jacques, R.M., Fotheringham, J., et al.: Developing a summary hospital mortality index: retrospective analysis in English hospitals over five years. BMJ 344, 1001–1012 (2012)

    Article  Google Scholar 

  24. Wilson, L., Ferguson, C., Hider, Ph., et al.: Perioperative Mortality in New Zealand: Fourth Report of the Perioperative Mortality Review Committee. Report to the Health Quality & Safety Commission New Zealand. http://www.nzma.org.nz/journal/read-the-journal/all-issues/2010-2019/2015/vol-128-no-1424-30-october-2015/6712, June 2015. Access 7 July 2018

  25. Hospital Trends in Canada. Canadian Institute for Health Information. National Health Expenditure Database. 2005 Ottawa, Ontario. https://secure.cihi.ca/free_products/Hospital_Trends_in_Canada_e.pdf. Access 7 July 2018

  26. Aiken, L.H., Sloane, D.M., Bruyneel, L., et al.: Nurse staffing and education and hospital mortality in nine European countries: a retrospective observational study. Lancet 26, 1–7 (2014)

    Google Scholar 

  27. Jarman, B., Pieter, D., van der Veen, A.A., et al.: The hospital standardised mortality ratio: a powerful tool for Dutch hospitals to assess their quality of care? Qual. Saf. Med. Care. 19, 9–13 (2010)

    Article  Google Scholar 

  28. Makary, M.A., Daniel, M.: Medical error—the third leading cause of death in the US. BMJ 353(3), 1–5 (2016)

    Google Scholar 

  29. Hall, M.J., Levant, S., De Frances, C.J.: Trends in inpatient hospital deaths: national hospital discharge survey, 2000–2010 (U.S. DHHS - Centers for Disease Control and Prevention), 118. NCHS Data Brief. March 2013

    Google Scholar 

  30. Beuzekom, M., Boer, F., Akerboom, S., Hudson, P.: Patient safety: latent risk factors. Br. J. Anaesth. 105(1), 52–59 (2010)

    Article  Google Scholar 

  31. Lawton, R., Carruthers, S., Gardner, P., et al.: Identifying the latent failures underpinning medication administration errors: an exploratory study. Health Serv. Res. 47(4), 1437–1459 (2012)

    Article  Google Scholar 

  32. Reason, J.: Human error: models and management. Br. Med. J. 320, 768–770 (2000)

    Article  Google Scholar 

  33. Hoffmann, B., Rohe, J.: Patient safety and error management. Dtsch. Arztebl. Int. 107(6), 92–99 (2010)

    Google Scholar 

  34. Mitchell, R., Williamson, A., Molesworth, B., Chung, A.: A review of the use of human factors classification frameworks that identify causal factors for adverse events in the hospital setting. Ergonomics 57(10), 1443–1472 (2014)

    Article  Google Scholar 

  35. Carayon, P., Schoofs Hundt, A., Karsh, B., et al.: Work system design for patient safety: the SEIPS model. Qual. Saf. Medical Care 15(Suppl I), 150–158 (2006)

    Google Scholar 

  36. Clancy, C., Tornberg, D.: TeamSTEPPS: assuring optimal teamwork in clinical settings. Am. J. Med. Qual. 22(3), 214–217 (2007)

    Article  Google Scholar 

  37. Edmondson, A.: Learning from failure in medical care: frequent opportunities, pervasive barriers. Qual. Saf. Med. Care. 13(Suppl II), 113–119 (2004)

    Google Scholar 

  38. Lyons, M.: Should patients have a role in patient safety? A safety engineering view. Qual. Saf. Med. Care 16(2), 140–142 (2007)

    Article  Google Scholar 

  39. Verstappen, W., Gaal, S., Esmail, A., Wensing, M.: Patient safety improvement programmes for primary care. Review of a Delphi procedure and pilot studies by the LINNEAUS collaboration on patient safety in primary care. Eur. J. Gen. Pract. 21(Suppl 1), 50–55 (2015)

    Article  Google Scholar 

  40. Molloy, G.J., O’Boyle, C.A.: The SHEL model: a useful tool for analyzing and teaching the contribution of human factors to medical error. Acad. Med. 80(2), 152–155 (2005)

    Article  Google Scholar 

  41. Takayanagi, K., Hagihara, Y.: Revised sunflower-SHELL model–an analysis tool to ensure adverse-events’ factor analysis and followed by patient safety strategy. Jpn. Hosp. 25, 11–18 (2007)

    Google Scholar 

  42. Pronovost, P., Weast, B., Holzmueller, C., et al.: Evaluation of the culture of safety: survey of clinicians and managers in an academic medical center. Qual. Saf. Med. Care 12, 405–410 (2003)

    Article  Google Scholar 

  43. Lilford, R., Mohammed, M., Braunholtz, D., Hofer, T.: The measurement of active errors: methodological issues. Qual. Saf. Med. Care 12(Suppl II), 118–1112 (2003)

    Google Scholar 

  44. Hibbert, P., Williams, H.: The use of a global trigger tool to inform quality and safety in Australian general practice: a pilot study. Aust. Fam. Physician 43(10), 723–726 (2014)

    Google Scholar 

  45. Michel, Ph, Quenon, J., de Sarasqueta, A., Scemama, O.: Comparison of three methods for estimating rates of adverse events and rates of preventable adverse events in acute care hospitals. BMJ 328(24), 199–202 (2004)

    Article  Google Scholar 

  46. Pietra, L., Calligaris, L., Molendini, L., et al.: Medical errors and clinical risk management: state of the art. Acta. Otorhinolaryngol. Ital. 25, 339–346 (2005)

    Google Scholar 

  47. Shaw, R., Drever, F., Hughes, H., et al.: Adverse events and nearmiss reporting in the NHS. Qual. Saf. Med. Care. 14, 279–283 (2005)

    Article  Google Scholar 

  48. Shikina, I.B., Vardosanidze, S.L., Voskanyan, Yu.E., Sorokina, N.V.: Problems of patients’ safety assurance in modern medical care, 336 p. Publishing House Glossarium LLC, Moscow (2006) (In Russian)

    Google Scholar 

  49. Joint Commission International Accreditation Standards for Hospitals 6th Edition. Effective. Including Standards for Academic Medical Center Hospitals, 1 July 2017, 37 p. https://www.jointcommissioninternational.org/assets/3/7/JCI_Hosp_Standards_6th_STANDARDS_ONLY_14Jan2018.pdf. Access 7 July 2018

  50. Zadvornaya, O.L., Voskanyan, Y.E., Shikina, I.B., Borisov, K.N.: Socio-economic aspects of medical errors and their consequences in medical organizations. MIR (Modernization. Innovation. Research) 10(1), 99–113 (2019). https://doi.org/10.18184/2079-4665.2019.10.1.99-113 (In Russia)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Irina Shikina .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Voskanyan, Y., Shikina, I., Kidalov, F., Davidov, D. (2020). Medical Care Safety - Problems and Perspectives. In: Antipova, T. (eds) Integrated Science in Digital Age. ICIS 2019. Lecture Notes in Networks and Systems, vol 78. Springer, Cham. https://doi.org/10.1007/978-3-030-22493-6_26

Download citation

Publish with us

Policies and ethics