Abstract
Which role does culture play in today’s police work, and how to communicate on social media in a culturally sensitive way? Providing an introduction into the relevant theoretical frameworks and case examples, this chapter not only highlights the importance of cultural intelligence for police work but also provides practical pointers on how to improve social media practices.
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Notes
- 1.
See Adrian Holliday (2013, p. 13), where he defines othering as “reducing a group of people to a negative stereotype.”
- 2.
In this paper he defines successful intelligence as “the ability to achieve one’s goals in life given one’s sociocultural context … through a combination of analytical, creative and practical abilities.” For further reading, also see Sternberg (2005).
- 3.
For further reading, also see Ang and Dyne.
- 4.
For interesting case studies of cultural practices, see Holliday (2013)
- 5.
For further details of the value-expectancy theory of motivation, see Eccles and Wigfield (2002)
- 6.
A full discussion of the correlation between emotional and cultural intelligences is beyond the scope if this chapter. For an excellent discussion see Moon (2010).
- 7.
- 8.
Diversity profiles published to encourage police forces to become more representative—https://www.gov.uk/government/news/diversity-profiles-published-to-encourage-police-forces-to-become-more-representative
- 9.
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Louis, A., Grantham, H. (2019). Cultural Intelligence and Community Policing. In: Akhgar, B., Bayerl, P.S., Leventakis, G. (eds) Social Media Strategy in Policing. Security Informatics and Law Enforcement. Springer, Cham. https://doi.org/10.1007/978-3-030-22002-0_3
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