Skip to main content
SpringerLink
Log in

Co-creation Workshops for Work Life Oriented ICT Education

  • Conference paper
  • First Online:
Learning Technology for Education Challenges (LTEC 2019)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1011))

Included in the following conference series:

Abstract

ICT Companies in Finland today are facing problems in recruiting the right skilled workforce to meet their needs [1]. There is particular shortage of application developers, application designers, web professionals and coders in the South Ostrobothnia area of Finland [2]. Typical degree courses offered by universities would not work because there is a mismatch between the university degrees offered and the needs of these companies. There is a need to develop a new approach to address this shortage. In response to this, local University of Applied Sciences has developed a new ICT education programme using co-creation methods. The new approach is based on the concepts of co-creation of value from service science. This paper discusses the importance of this new approach in education and how it can be implemented. Empirical data is gathered through observation of and reflection on the development of the ICT programme which follows the principles of co-creation.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 69.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 89.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Ministry of Education and Culture Homepage. Osaavan työvoiman saatavuutta turvataan uusilla 10 miljoonan euron muuntokoulutuksilla (2019). https://minedu.fi/. Accessed 15 Jan 2019

  2. Regional Council of South Ostrobothnia Homepage. Regional Strategy (2019). https://www.epliitto.fi/. Accessed 10 Jan 2019

  3. Trencher, G., Terada, T., Yarime, M.: Student participation in the co-creation of knowledge and social experiments for advancing sustainability: experiences from the university of Tokyo. Curr. Opin. Environ. Sustain. 16, 56–63 (2015)

    Article  Google Scholar 

  4. Raunio, M., Nordling, N., Ketola, T., Saarinen, J., Heinikangas, A.: Avoin innovaatioalusta kaupunkikehittämisen lähestymistapana. Käsikirja kehittäjille (2018). https://avoimetinnovaatioalustat.files.wordpress.com/2016/09/alustajohtamisenkc3a4sikirja_pc3a4ivitetty.pdf

  5. Lorenzo, G., Oblinger, D., Dziuban, C.: How choice, co-creation, and culture are changing what it means to be net savvy. Educause Q. 30(1), 6 (2007)

    Google Scholar 

  6. Galvagno, M., Dalli, D.: Theory of value co-creation: a systematic literature review. Managing Serv. Qual. 24(6), 643–683 (2014)

    Article  Google Scholar 

  7. Gröönroos, C., Voima, P.: Critical service logic: making sense of value creation and co-creation. J. Acad. Mark. Sci. 41(2), 133–150 (2013)

    Article  Google Scholar 

  8. Prahalad, C.K., Ramaswamy, V.: Co-opting customer competence. Harv. Bus. Rev. 78(1), 79–90 (2000)

    Google Scholar 

  9. Vargo, S.L., Lusch, R.F.: Evolving to a new dominant logic for marketing. J. Mark. 68(1), 1–17 (2004)

    Article  Google Scholar 

  10. Prahalad, C.K., Ramaswamy, V.: The Future of Competition: Co-creating Unique Value with Customers. Harvard Business School Press, Boston (2004)

    Google Scholar 

  11. Gentile, C., Spiller, N., Noci, G.: How to sustain the customer experience: an overview of experience components that co-create value with the customer. Eur. Manag. J. 25(5), 395–410 (2007)

    Article  Google Scholar 

  12. Payne, A.F., Storbacka, K., Frow, P.: Managing the co-creation of value. J. Acad. Mark. Sci. 36(1), 83–96 (2008)

    Article  Google Scholar 

  13. Sawhney, M., Verona, G., Prandelli, E.: Collaborating to create: the internet as a platform for customer engagement in product innovation. J. Interact. Mark. 19(4), 4–17 (2005)

    Article  Google Scholar 

  14. Bitner, M., Ostrom, A.L., Morgan, F.N.: Service blueprinting: a practical technique for service innovation. Calif. Manag. Rev. 50(3), 66–94 (2008)

    Article  Google Scholar 

  15. Holbrook, M.B., O’Shaughnessy, J.: On the scientific status of consumer research and the need for an interpretive approach to studying consumption behavior. J. Consum. Res. 15(39), 398–402 (1988)

    Article  Google Scholar 

  16. Belk, R., Wallendorf, M., Sherry Jr., J.F.: The sacred and the profane in consumer behavior: theodicy on the odyssey. J. Consum. Res. 16(1), 1–38 (1989)

    Article  Google Scholar 

  17. Arnould, E.J., Thompson, C.J.: Consumer culture theory (CCT): twenty years of research. J. Consum. Res. 31(4), 868–882 (2005)

    Article  Google Scholar 

  18. von Hippel, E.: Lead users: a source of novel product concepts. Manag. Sci. 32(7), 791–805 (1986)

    Article  Google Scholar 

  19. von Hippel, E.: Democratizing Innovation. MIT Press, Cambridge (2005)

    Book  Google Scholar 

  20. Chesbrough, H.W.: Open Innovation: The New Imperative for Creating and Profiting from Technology. Harvard Business School Press, Boston (2003)

    Google Scholar 

  21. Chesbrough, H.W.: Open Business Models: How to Thrive in the New Innovation Landscape. Harvard Business School Press, Boston (2006)

    Google Scholar 

  22. Kotze, T.G., Du Plessis, P.J.: Students as “co-producers” of education: a proposed model of student socialisation and participation at tertiary institutions. Qual. Assur. Educ. 11(4), 186–201 (2003)

    Article  Google Scholar 

  23. Ferns, S., Russell, L., Kay, J.: Enhancing industry engagement with work-integrated learning: capacity building for industry partners. Asia-Pac. J. Coop. Educ. 17(4), 363–375 (2016)

    Google Scholar 

  24. Aho, A.-M., Sinclair, J.: Blended learning as a tool for work-life oriented master courses. In: Uden, L., Liberona, D., Liu, Y. (eds.) LTEC 2017. CCIS, vol. 734, pp. 110–121. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-62743-4_10

    Chapter  Google Scholar 

  25. Rowe, L.: Managing degree apprenticeships through a work based learning framework: opportunities and challenges. In: Enhancing Employability in Higher Education through Work Based Learning, pp. 51–69. Palgrave Macmillan, Cham (2018)

    Chapter  Google Scholar 

  26. Yin, R.K.: Case Study Research. Design and Methods, 2nd edn. Sage Publications, Inc., Thousand Oaks (1994)

    Google Scholar 

  27. Järvinen, P., Järvinen, A.: Tutkimustyön metodeista. Opinpajan Kirja, Tampere (2000)

    Google Scholar 

  28. Susman, G.I., Evered, R.D.: An assessment of the scientific merits and action research. Admin. Sci. Q. 23, 582–603 (1978)

    Article  Google Scholar 

  29. Susman, G.I.: Action Research: A Socio-technical Systems Perspective. In: Morgan, G. (ed.). Sage Publications, London (1983)

    Google Scholar 

  30. Järvinen, P.: On Research Methods. Opinpajan Kirja, Tampere (2001)

    MATH  Google Scholar 

  31. Aaltonen, S., Hytti, U., Lepistö, T., Mäkitalo-Keinonen, T.: Yhteiskehittäminen, kaikki siitä puhuu, mutta mitä se on ja miten siinä onnistua. University of Turku Homepage (2018). https://www.utu.fi/fi/. Accessed 21 Aug 2018

Download references

Author information

Authors and Affiliations

  1. School of Business and Culture, Seinäjoki University of Applied Sciences, Seinäjoki, Finland

    Anne-Maria Aho

  2. Department of Computer Science, University of Warwick, Coventry, CV4 7AL, UK

    Jane Sinclair

Authors
  1. Anne-Maria Aho
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Jane Sinclair
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Anne-Maria Aho .

Editor information

Editors and Affiliations

  1. Staffordshire University, Stoke-on-Trent, Steiermark, UK

    Lorna Uden

  2. Universidad Tecnica Federico Santa Maria, Valparaiso, Chile

    Dario Liberona

  3. Universidad de Salamanca, Salamanca, Spain

    Galo Sanchez

  4. Universidad de Salamanca, Salamanca, Spain

    Sara Rodríguez-González

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Aho, AM., Sinclair, J. (2019). Co-creation Workshops for Work Life Oriented ICT Education. In: Uden, L., Liberona, D., Sanchez, G., Rodríguez-González, S. (eds) Learning Technology for Education Challenges. LTEC 2019. Communications in Computer and Information Science, vol 1011. Springer, Cham. https://doi.org/10.1007/978-3-030-20798-4_26

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-20798-4_26

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-20797-7

  • Online ISBN: 978-3-030-20798-4

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation