Bright ICT: Social Media Analytics for Society and Crisis Management

  • Deborah BunkerEmail author
  • Stefan Stieglitz
  • Christian Ehnis
  • Anthony Sleigh
Conference paper
Part of the IFIP Advances in Information and Communication Technology book series (IFIPAICT, volume 558)


Bright ICT promises a new era of IT adoption and use, however, in this current era of ubiquitous computing and social media platforms, we have witnessed IS users being rendered powerless in the information systems development process and professionally manipulated by large technology companies through the algorithmic structures of social networking platforms. In 1987 Markus & Bjorn-Andersen warned us of the potential of consequences of this situation which are now evident on a daily basis where data privacy is compromised, social media platform content is difficult if not impossible to manage and our political and economic systems are disrupted. This paper outlines an engaged research approach being taken by the RISE_SMA project to develop more innovative theoretical approaches and methods for analysing social media data for the assurance of social cohesion during times of crisis.


ICT Crisis management Social media analytics Engaged scholarship 


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Copyright information

© IFIP International Federation for Information Processing 2019

Authors and Affiliations

  • Deborah Bunker
    • 1
    Email author
  • Stefan Stieglitz
    • 2
  • Christian Ehnis
    • 1
  • Anthony Sleigh
    • 1
  1. 1.University of Sydney Business SchoolSydneyAustralia
  2. 2.University of Duisburg-EssenDuisburgGermany

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