Effect of Inter-Organizational Systems Use on Supply Chain Capabilities and Performance

  • David Asamoah
  • Benjamin Agyei-OwusuEmail author
  • Francis Kofi Andoh-Baidoo
  • Emmanuel Ayaburi
Conference paper
Part of the IFIP Advances in Information and Communication Technology book series (IFIPAICT, volume 558)


Inter-Organizational Systems (IOS), which are information systems that extend beyond organizational borders, have seen growing use in linking companies to their supply chain partners. This paper empirically explores the relationship between IOS use, Supply Chain Capabilities, and Supply Chain Performance. The research model proposes that IOS use directly enhances Supply Chain Performance, and indirectly enhances Supply Chain Performance through Supply Chain Capabilities. To test the model, a survey of 200 firms operating in Ghana that use IOS was conducted. Analysis of the model was conducted using Partial Least Squares Structural Equation Modeling techniques. The results of the study confirmed that IOS use positively impacted Supply Chain Capabilities and Supply Chain Performance. Supply Chain Capabilities also positively impacted Supply Chain Performance. Additionally, Supply Chain Capabilities was found to partially mediate the effect of IOS use on Supply Chain Performance. Implications of the study for research and practice are discussed.


Inter-Organizational Systems Supply chain capabilities Supply chain performance 


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Copyright information

© IFIP International Federation for Information Processing 2019

Authors and Affiliations

  • David Asamoah
    • 1
  • Benjamin Agyei-Owusu
    • 1
    Email author
  • Francis Kofi Andoh-Baidoo
    • 2
  • Emmanuel Ayaburi
    • 2
  1. 1.Kwame Nkrumah University of Science and TechnologyKumasiGhana
  2. 2.University of Texas Rio Grande ValleyBrownsvilleUSA

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