Abstract
Today’s challenging global business and economic environment makes it necessary to develop strategic thinkers who perform well together and deliver results. Traditional ways of thinking about strategy may limit one’s ability to effectively address and adapt to the ever-changing conditions and turbulent environment in which organizations operate. A McKinsey Quarterly study of 1300 global executives found that the highest performing organizations had a clear purpose, an understanding of strengths, shared aspirations, and leaders who knew how to unleash opportunities with a result-driven process. This chapter introduces SOAR (Strengths, Opportunities, Aspirations, and Results), an evidenced-based framework that is a profoundly positive approach to strategic thinking, planning, and leading used by hundreds of international organizations to build strategic capacity at the individual, team, and the organization level. SOAR’s operating system is Appreciative Inquiry, one of the most effective and widely used approaches for fostering positive change. SOAR creates a reservoir of positive energy to frame issues from a solution-oriented perspective that is generative and focused on strengths, new ideas, innovations and the best in people to emerge. SOAR begins with a strategic dialogue among all stakeholders in a team or organization into what is working well (strengths), what are possibilities for growth (opportunities), what are individual and shared desires (aspirations), and what are measures of success (results). In this chapter, the convergence of research and practice on SOAR is discussed. Next, results are presented of empirical research on SOAR’s role in building positive strategic capacity via the SOAR profile, a rapid assessment instrument used by individuals and teams to create a baseline understanding of one’s natural ability to think, plan, and lead strategically from a SOAR-based perspective. The chapter concludes with a discussion of SOAR’s role in promoting an inclusive environment that facilitates performance among multicultural teams and organizations in which SOAR-based strategy is a dynamic and generative process that focuses on strengths, whole system solutions, and stakeholder inclusion while building positive psychological capital.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Annarelli, A., & Nonino, F. (2016). Strategic and operational management of organizational resilience: Current state of research and future directions. Omega, 62, 1–18. https://doi.org/10.1016/j.omega.2015.08.004.
Benito-Ostolaza, J. M., & Sanchis-Llopis, J. A. (2014). Training strategic thinking: Experimental evidence. Journal of Business Research, 67(5), 785–789. https://doi.org/10.1016/j.jbusres.2013.11.045.
Bushe, G. R. (2007). Appreciative inquiry is not about the positive. OD Practitioner, 39(4), 33–38.
Bushe, G. R. (2013). Generative process, generative outcome: The transformational potential of appreciative inquiry. In D. L. Cooperrider, D. P. Zandee, L. N. Godwin, M. Avital, & B. Boland (Eds.), Organizational generativity: The appreciative inquiry summit and a scholarship of transformation (pp. 89–113). Emerald Group Publishing Limited.
Bushe, G. R., & Marshak, R. J. (2014). Dialogic organization development. In B. B. Jones & M. Brazzel (Eds.), The NTL handbook of organization development and change (2nd ed., pp. 193–211). San Francisco, CA: Wiley.
Cameron, K. S., Dutton, J. E., & Quinn, R. E. (2003). Foundations of positive organizational scholarship. In K. S. Cameron, J. E. Dutton, & R. E. Quinn (Eds.), Positive organizational scholarship: Foundations of a new discipline (pp. 3–13). San Francisco: Berrett-Koehler Publishers Inc.
Cameron, K. S., & McNaughtan, J. (2014). Positive organizational change. Journal of Applied Behavioral Science, 50(4), 445–462. https://doi.org/10.1177/0021886314549922.
Cameron, K. S., & McNaughtan, J. (2016). Positive organizational change: What the field of positive organizational scholarship offers to organization development practitioners. In W. J. Rothwell, J. M. Stavros, & R. L. Sullivan (Eds.), Practicing organization development: Leading transformation and change (4th ed., pp. 338–347). Hoboken, NJ: Wiley.
Cameron, K. S., & Spreitzer, G. M. (2012a). Introduction: What is positive about positive organizational scholarship. In K. S. Cameron & G. M. Spreitzer (Eds.), The Oxford handbook of positive organizational scholarship (pp. 1–14). New York: Bantam Books.
Cameron, K. S., & Spreitzer, G. M. (Eds.). (2012b). The Oxford handbook of positive organizational scholarship. New York, NY US: Oxford University Press.
Cheung, G. W., & Lau, R. S. (2008). Testing mediation and suppression effects of latent variables: Bootstrapping with structural equation models. Organizational Research Methods, 11(2), 296–325.
Cole, M. L., Cox, J. D., & Stavros, J. M. (2016). Building collaboration in teams through emotional intelligence: Mediation by SOAR. Journal of Management & Organization, 1–21. https://doi.org/10.1017/jmo.2016.43.
Cole, M. L., Cox, J. D., & Stavros, J. M. (2018). SOAR as a mediator of the relationship between emotional intelligence and collaboration among professionals working in teams: Implications for entrepreneurial teams. SAGE Open, 8(2), 2158244018779109. https://doi.org/10.1177/2158244018779109.
Cole, M. L., & Stavros, J. M. (2013). Creation of the SOAR profile: An innovative tool to evaluate strategic thinking capacity. First Annual Research Day. Southfield, MI: Lawrence Technological University.
Cole, M. L., & Stavros, J. M. (2014). Psychometric properties of the SOAR profile. Second Annual Research Day. Southfield, MI: Lawrence Technological University.
Cole, M. L., & Stavros, J. M. (2016). Relationship among emotional intelligence, SOAR, and team-based collaboration: Implications for a strengths, opportunities, aspirations, and results (SOAR) based approach to coaching psychology. In L. E. van Zyl, A. Odendaal, & M. W. Stander (Eds.), Meta-theoretical perspectives and applications for multi-cultural contexts of coaching psychology (pp. 257–278). New York: Springer International Publishing.
Cole, M. L., Stavros, J. M., & Zerilli, M. (2017). The SOAR profile (TSP) 2.0: A rapid assessment tool to help individuals and teams build strategic capacity. Fifth Annual Research Day. Southfield, MI: Lawrence Technological University.
Cooperrider, D. L., Whitney, D. D., & Stavros, J. M. (2008). Appreciative inquiry handbook: For leaders of change (2nd ed.). San Francisco, CA: Berrett-Kohler Publishers Inc.
Craighead, C. W., Ketchen, D. J., Dunn, K. S., & Hult, G. T. M. (2011). Addressing common method variance: Guidelines for survey research on information technology, operations, and supply chain management. IEEE Transactions on Engineering Management, 58, 578–588.
Folke, C. (2006). Resilience: The emergence of a perspective for social–ecological systems analyses. Global Environmental Change, 16(3), 253–267. https://doi.org/10.1016/j.gloenvcha.2006.04.002.
Fredrickson, B. L., & Dutton, J. E. (2008). Unpacking positive organizing: Organizations as sites of individual and group flourishing. The Journal of Positive Psychology, 3(1), 1–3.
Fredrickson, B. L., & Losada, M. F. (2005). Positive affect and the complex dynamics of human flourishing. American Psychologist, 60(7), 678–686. https://doi.org/10.1037/0003-066X.60.7.678.
Fuller, C. M., Simmering, M. J., Atinc, G., Atinc, Y., & Babin, B. J. (2016). Common methods variance detection in business research. Journal of Business Research, 69(8), 3192–3198. https://doi.org/10.1016/j.jbusres.2015.12.008.
Gable, S. L., & Haidt, J. (2005). What (and why) is positive psychology? Review of General Psychology, 9(2), 103–110.
Glovis, M. J., Cole, M. L., & Stavros, J. M. (2014). SOAR and motivation as mediators of the relationship between flow and project success. Organization Development Journal, 32(3), 57–73.
Graetz, F. (2002). Strategic thinking versus strategic planning: Towards understanding the complementarities. Management Decision, 40(5), 456.
Gunzler, D., Chen, T., Wu, P., & Zhang, H. (2013). Introduction to mediation analysis with structural equation modeling. Shanghai Archives of Psychiatry, 25(6), 390–394.
Harris, L. C., & Ogbonna, E. (2006). Initiating strategic planning. Journal of Business Research, 59(1), 100–111. https://doi.org/10.1016/j.jbusres.2005.02.003.
Isern, J., & Pung, C. (2007). Driving radical change. The McKinsey Quarterly, 4, 24–35.
Kim, C., & Mauborgne, R. (2005). Blue ocean strategy. Boston, MA: Harvard Business School Press.
Lengnick-Hall, C. A., & Beck, T. E. (2009). Resilience capacity and strategic agility: Prerequisites for thriving in a dynamic environment. In C. Nemeth, E. Hollnagel, & S. Dekker (Eds.), Resilience engineering perspectives (Vol. 2). Aldershot, UK: Ashgate Publishing.
Lengnick-Hall, C. A., Beck, T. E., & Lengnick-Hall, M. (2011). Developing a capacity for organizational resilience through strategic human resource management. Human Resource Management Review, 21(3), 243–255. https://doi.org/10.1016/j.hrmr.2010.07.001.
Liedtka, J. M. (1998a). Linking strategic thinking with strategic planning. Strategy & Leadership, 26(4), 30–35.
Liedtka, J. M. (1998b). Strategic thinking: Can it be taught? Long Range Planning, 31(1), 120–129.
Luthans, F. (2002a). The need for and meaning of positive organizational behavior. Journal of Organizational Behavior, 23(6), 695–706. https://doi.org/10.1002/job.165.
Luthans, F. (2002b). Positive organizational behavior: Developing and managing psychological strengths. Academy of Management Executive, 16(1), 57–72. https://doi.org/10.5465/AME.2002.6640181.
Luthans, F., & Youssef, C. M. (2004). Human, social, and now positive psychological capital management: Investing in people for competitive advantage. Organizational Dynamics, 33(2), 143–160. https://doi.org/10.1016/j.orgdyn.2004.01.003.
Ma, Z., Xiao, L., & Yin, J. (2018). Toward a dynamic model of organizational resilience. Nankai Business Review Int, 9(3), 246–263. https://doi.org/10.1108/NBRI-07-2017-0041.
Manfield, R. C., & Newey, L. R. (2018). Resilience as an entrepreneurial capability: Integrating insights from a cross-disciplinary comparison. International Journal of Entrepreneurial Behaviour & Research, 24(7), 1155–1180. https://doi.org/10.1108/IJEBR-11-2016-0368.
McClellan, J. L. (2007). Marrying positive psychology to mediation: Using appreciative inquiry and solution-focused counseling to improve the process. Dispute Resolution Journal, 62(4), 29–35.
Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879.
Preacher, K. J., & Hayes, A. F. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behavior Research Methods, 40(3), 879–891.
Rowe, W. G. (2001). Creating wealth in organizations: The role of strategic leadership. The Academy of Management Executive, 15(1), 81–94. https://doi.org/10.5465/ame.2001.4251395.
Schon, D. A. (1979). Generative metaphor: A perspective on problem-setting in social policy. In A. Ortony (Ed.), Metaphor and thought (2nd ed., pp. 137–163). Cambridge, UK: Cambridge University Press.
Seligman, M. E. P. (2005). Positive psychology, positive prevention and positive therapy. In C. R. Snyder & S. J. Lopez (Eds.), Handbook of positive psychology (pp. 3–9). New York: Oxford University Press.
Seligman, M. E. P., Steen, T. A., Park, N., & Peterson, C. (2005). Positive psychology progress: Empirical validation of interventions. American Psychologist, 60(5), 410–421. https://doi.org/10.1037/0003-066X.60.5.410.
Sellberg, M. M., Ryan, P., Borgström, S. T., Norström, A. V., & Peterson, G. D. (2018). From resilience thinking to resilience planning: Lessons from practice. Journal of Environmental Management, 217, 906–918. https://doi.org/10.1016/j.jenvman.2018.04.012.
Sheffi, Y., & Rice, J. B., Jr. (2005). A supply chain view of the resilient enterprise. MIT Sloan Management Review, 47(1), 41–48.
Sheldon, K. M., & King, L. (2001). Why positive psychology is necessary. American Psychologist, 56(3), 216–217.
Sprangel, J., Stavros, J. M., & Cole, M. L. (2011). Creating sustainable relationships using the strengths, opportunities, aspirations and results framework, trust, and environmentalism: A research-based case study. International Journal of Training and Development, 15(1), 39–57. https://doi.org/10.1111/j.1468-2419.2010.00367.x.
Stavros, J. M., & Cole, M. L. (2013). SOARing towards positive transformation and change. The ABAC ODI Visions. Action. Outcome., 1(1), 10–34.
Stavros, J. M., & Cole, M. L. (2015). Promoting diversity in teams through an inclusive approach that builds strategic thinking capacity. In L. M. Roberts, L. Wooten, & M. Davidson (Eds.), Positive organizing in a global society: Understanding and engaging differences for capacity-building and inclusion (pp. 202–207). London, UK: Taylor and Francis.
Stavros, J. M., Cole, M. L., & Hitchcock, J. A. (2014). Basic and applied research on SOAR—taking SOAR beyond its original purpose of strategic thinking and planning applications. AI Practitioner: International Journal of Appreciative Inquiry, 16(3), 72–77.
Stavros, J. M., Cooperrider, D., & Kelley, D. L. (2003). Strategic inquiry appreciative intent: Inspiration to SOAR, a new framework for strategic planning. AI Practitioner, November, 10–17.
Stavros, J. M., Cooperrider, D. L., & Kelley, D. L. (2007). SOAR: A new approach to strategic planning. In P. Homan, T. Devane, & S. Cady (Eds.), The change handbook: The definitive resource on today’s best methods for engaging whole systems (pp. 375–380). San Francisco, CA: Berrett-Koehler Publishers Inc.
Stavros, J. M., & Hinrichs, G. (2009). Thinbook of SOAR: Creating strengths-based strategy. Bend, OR: Thin Book Publishers.
Stavros, J. M., & Saint, D. (2010). SOAR: Linking strategy and OD to sustainable performance. In W. Rothwell, J. Stavros, R. Sullivan, & A. Sullivan (Eds.), Practicing organization development: A guide for leading change (3rd ed., pp. 377–394). San Francisco, CA: Jossey-Bass.
Stavros, J. M., & Torres, C. (2018). Conversations worth having: Using appreciative inquiry to fuel productive and meaningful engagement. Oakland, CA: Berrett-Kohler Publishers Inc.
Stavros, J. M., & Wooten, L. (2012). Positive strategy: Creating and sustaining strengths-based strategy that SOARs and performs. In K. S. Cameron & G. M. Spreitzer (Eds.), The Oxford handbook of positive organizational scholarship (pp. 824–842). New York, NY: Oxford University Press.
Teixeira, E. d. O., & Werther, W. B. (2013). Resilience: Continuous renewal of competitive advantages. Business Horizons, 56(3), 333–342. https://doi.org/10.1016/j.bushor.2013.01.009.
Toor, S., & Ofori, G. (2010). Positive psychological capital as a source of sustainable competitive advantage for organizations. Journal of Construction Engineering & Management, 136(3), 341–352. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000135.
Walker, B., Holling, C. S., Carpenter, S. R., & Kinzig, A. (2004). Resilience, adaptability and transformability in social–ecological systems. Ecology and Society, 9(2). Retrieved from http://www.jstor.org/stable/26267673.
Whitney, D. D., & Fredrickson, B. L. (2015). Appreciative inquiry meets positive psychology. AI Practitioner, 17(3), 18–26.
Whitney, D. D., & Trosten-Bloom, A. (2003). The power of appreciative inquiry: A practical guide to positive change. San Francisco, CA: Berrett-Koehler Publishers Inc.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Nature Switzerland AG
About this chapter
Cite this chapter
Cole, M.L., Stavros, J.M. (2019). SOAR: A Framework to Build Positive Psychological Capacity in Strategic Thinking, Planning, and Leading. In: Van Zyl, L., Rothmann Sr., S. (eds) Theoretical Approaches to Multi-Cultural Positive Psychological Interventions. Springer, Cham. https://doi.org/10.1007/978-3-030-20583-6_23
Download citation
DOI: https://doi.org/10.1007/978-3-030-20583-6_23
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-20582-9
Online ISBN: 978-3-030-20583-6
eBook Packages: Behavioral Science and PsychologyBehavioral Science and Psychology (R0)