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Research on Human Error in Operation Task Under the Coupling of Time of Day and Stress

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Abstract

By investigating human errors occur in rocket’s fuel-filling mission, several important performance shaping factors (PSFs) which have great influence on human error are revealed. It is also found that among all error modes, timing errors (including action too late and action too early) and omissions (including omitting entire step and omitting operation in step) occur most frequently. Timing errors and omissions are both considered as human errors that fail the mission. This paper selects time of day and stress as two PSFs to study the effects of PSFs on human error probability (HEP). This paper also explores whether there is a coupling between the two PSFs.

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Acknowledgments

This work is supported by the National Natural Science Foundation of China under Grants No. 71171008/No. 71571004, the National Key Research and Development Program of China, the Special Scientific Research Project for Civil Aircraft of the Ministry of Industry and Information Technology.

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Correspondence to Wenjin Zhang .

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Pan, X., Zhao, X., Zhang, W., Jiang, Y. (2020). Research on Human Error in Operation Task Under the Coupling of Time of Day and Stress. In: Boring, R. (eds) Advances in Human Error, Reliability, Resilience, and Performance. AHFE 2019. Advances in Intelligent Systems and Computing, vol 956. Springer, Cham. https://doi.org/10.1007/978-3-030-20037-4_6

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  • DOI: https://doi.org/10.1007/978-3-030-20037-4_6

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-20036-7

  • Online ISBN: 978-3-030-20037-4

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