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Software Demonstrations and Training

The Showcase Part of your Software Product Manager Role

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Software Product Management

Part of the book series: Management for Professionals ((MANAGPROF))

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Abstract

Software product demonstrations and product training are frequently your product’s first impression to anyone outside the product team. What’s the role of the product manager here? Usually you are not the one demonstrating your product, nor will you conduct the product training. You are the General Manager of YourProduct Inc., you are the product manager and that’s why you care that there are valuable software demos and relevant product trainings that underline the product position in relevant product trainings.

This chapter explains the Software Demonstrations and Training PYPR dimension that represents “The Showcase Part of the Software Product Manager Role.” Due to its importance and according to my experience, that there are still many issues with software demonstrations, I consider Software Demonstrations and Training as being its own dimension and not part of the Go-to-Market dimension.

We will examine in more detail the various software demonstrations and training types to improve the items of this PYPR dimension, and the essentials to be considered as well as some proven practices that worked for me in various situations over the last decade. The tools and templates provided are selected, proven practices that worked in my context.

Although the dimension weights seem relatively low, I frequently considered this dimension to be the stepchild of product management and with that the limiting factor of product success.

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Notes

  1. 1.

    The descriptions are short reviews from Chap. 2.

  2. 2.

    I admit that sometimes it might be the best option for product managers to demo the product, especially if, for example, strategic, critical customers are asking to get a sneak peak of the latest developments or the audience are senior executives that want to see the results of their investments, but in both cases these are different types of software demonstrations.

  3. 3.

    I strongly recommend leveraging an existing training department, or if you don’t have one established in your organization, ask for one to be created. Even in the startup where I began my career, we had two people doing full-time trainings and this has been worth a million. Trainers also become experts on current functionality and hence can support you nicely with many adjacent tasks like answering questions about current functionality, enabling Sales, Pre-sales, partners and so on. In addition, having new hires going through the product training also provides the right foundation before you start working with the new colleagues within your product team.

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Correspondence to Timo Wagenblatt .

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Wagenblatt, T. (2019). Software Demonstrations and Training. In: Software Product Management. Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-030-19871-8_7

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