Skip to main content

Discretion and Bureaucracy

  • Chapter
  • First Online:
Discretion and the Quest for Controlled Freedom

Abstract

This chapter argues that discretion should be seen not only as an inevitable but also a potentially highly beneficial feature of bureaucratic organization. Taking a Weberian view of bureaucracy, we make two case-based arguments. First, we suggest that discretion is an invaluable characteristic of administrative office-holding to such an extent that, for example, the senior civil servant’s instituted purpose can best be described as ‘administrative statecraft’. Second, we argue with reference to the clinical hospital that office-holding and classic bureaucratic capacities are not located in opposition to the exercise of professional discretion. Rather, the professional’s discretionary capabilities are inseparably linked to the establishment of clear lines of command, delineated and well-defined distribution of responsibilities and obligations through a system of offices, as well as a high degree of formalization and rule-based conduct. Hence bureaucratic discretion is seen as the exercise of casuistical, prudential judgement. We end the chapter by arguing that attempts to curtail bureaucratic discretion carry with them a number of significant risks to the ability of specific bureaucracies to fulfill their instituted purposes—in public, private and professional domains alike.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 119.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 159.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 159.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Ackroyd, S. & Muzio, D. (2008). Redirections in the study of expert labour: Established professions and new expert occupations. London: Palgrave Macmillan.

    Google Scholar 

  • Barnard, C.I. (1938/1968). The functions of the executive. Cambridge, MA: Harvard University Press.

    Google Scholar 

  • Becker, H.S., Geer, B., Hughes, E.C. & Strauss, A. (1961). Boys in white: Student culture in medical school. Chicago: University of Chicago Press.

    Google Scholar 

  • Bezes, P., Demazière, D., Biamic, T.L. et al. (2012). New public management and professionals in the public sector: What new patterns beyond opposition. Sociologie du Travail, 54(1), 152.

    Article  Google Scholar 

  • Blau, P.M. (1968). The hierarchy of authority in organizations. American Journal of Sociology, 1967–1968, 453–467.

    Article  Google Scholar 

  • Bosk, C. (2003, 1972). Forgive and remember: Managing medical failure (2nd ed.). London and Chicago: University of Chicago Press.

    Google Scholar 

  • Brown, W. (1965). Exploration in management. Harmondsworth: Penguin.

    Google Scholar 

  • Brown, W. (1974). Organization. Harmondsworth: Penguin.

    Google Scholar 

  • Chapman, R.A. (2000). Ethics in public service for the new millennium. In R.A. Chapman (Ed.), Ethics in public service for the new millennium (pp. 217–231). Aldershot: Ashgate.

    Google Scholar 

  • du Gay, P. (2000). In praise of bureaucracy. London: Sage.

    Google Scholar 

  • du Gay, P. (2009). Max Weber and the ethics of office. In P. Adler (Ed.), Oxford handbook of sociology and organizational studies: Classical foundations (pp. 146–73). Oxford: Oxford University Press.

    Google Scholar 

  • Fox, R. (1957). Training for Uncertainty. In R.K. Merton, G. Reader & P.L. Kendall (Eds), The student-physician: Introductory studies in the sociology of medical education (pp. 207–241). Cambridge, MA: Harvard University Press.

    Google Scholar 

  • Fox, R. (1959). Experiment perilous: Physicians and patients facing the unknown. New Jersey: Transaction Publishers.

    Google Scholar 

  • Freidson, E. (1988). Profession of medicine: A study of the sociology of applied knowledge. Chicago: University of Chicago Press.

    Google Scholar 

  • Freidson, E. (2001). Professionalism, the third logic: On the practice of knowledge. Chicago: The University of Chicago Press.

    Google Scholar 

  • Giauque, D. (2003). New public management and organizational regulation: The liberal bureaucracy. International Review of Administrative Sciences, 69(4), 567–592

    Article  Google Scholar 

  • Gleeson, D. & Knights, D. (2006). Challenging dualism: Public professionalism in ‘troubled’ times. Sociology, 40(2), 277–295.

    Google Scholar 

  • Goodsell, C. (2015). The new case for bureaucracy. London: Sage.

    Book  Google Scholar 

  • Jonsen, A.R. & Toulmin, S. (1988). The abuse of casuistry: A history of moral reasoning. Berkeley: University of California Press.

    Google Scholar 

  • Kelly, J. (1968). Is scientific management possible? Critical examination of Glacier’s theory of organization. London: Faber & Faber.

    Google Scholar 

  • Marshall, T.H. (2000). A note on “Status”. In P. du Gay et al. (Eds), Identity: A reader (pp. 304–310). London: Sage.

    Google Scholar 

  • Mintzberg, H. (1979). The structuring of organizations: A synthesis of the research. Saddle River, NJ: Prentice Hall.

    Google Scholar 

  • Noordegraaf, M. (2007). From ‘pure’ to ‘hybrid’ professionalism: Present-day professionalism in ambiguous public domains. Administration & Society, 39(6), 761–785.

    Article  Google Scholar 

  • Numerato, D., Salvatore, D. & Fattore, G. (2012). The impact of management on medical professionalism: A review. Sociology of Health and Illness, 34(4), 626–644.

    Google Scholar 

  • Parker, R.S. (1993). The administrative vocation: Selected essays (pp. xiii–xxiii). Sydney: Hale & Ironmonger.

    Google Scholar 

  • Parsons, T. (1939). The professions and social structure. Social Forces, 17(4), 457–467.

    Article  Google Scholar 

  • Parsons, T. (1947). Introduction. In Max Weber, theory of social and economic organization (A.M. Henderson & T. Parsons, Trans. & Ed.). New York: Oxford University Press.

    Google Scholar 

  • Parsons, T. (1951). The social system. Glencoe, IL: Free Press.

    Google Scholar 

  • Pedersen, K.Z. (2018). Organizing patient safety: Failsafe fantasies and pragmatic practices. London: Palgrave Macmillan.

    Google Scholar 

  • Perrow, C. (1960). Authority, goals and prestige in a general hospital. PhD thesis, University of California.

    Google Scholar 

  • Perrow, C. (1965). Hospitals: Technology, structure and goals. In J.G. March (Ed.), Handbook of organization. Chicago: Rand McNally.

    Google Scholar 

  • Perrow, C. (2014, 1972). Complex organizations: A critical essay (3rd ed.). Vermont: Echo Point Books.

    Google Scholar 

  • Perrow, C. (1970). Departmental power and perspectives in industrial firms. In M. Zald (Ed.), Power in organizations. Nasville, TN: Vanderbilt University Press

    Google Scholar 

  • Rohr, J.A. (1999). Public service, ethics, and constitutional practice. Lawrence: University Press of Kansas.

    Google Scholar 

  • Schaefer, D. & Schaefer, R. (1992). Editors introduction: Sir Henry Taylor and the study of public administration. In D. Schaefer & R. Schaefer (Eds), The Statesman by Sir Henry Taylor. Westport, CT: Praeger.

    Google Scholar 

  • Stinchcombe, A. (2001) When formality works: Authority and abstraction in law and organizations. Chicago and London: University of Chicago Press.

    Google Scholar 

  • Storing, H. (1998). American statesmanship: Old and new. In J.M. Bessette (Ed.), Toward a more perfect union: Writings of Herbert J. Storing (pp. 403–28). Washington, DC: The AEI Press.

    Google Scholar 

  • Taylor, Sir H. ([1836]/1992). In D.L. Schaefer & R.R. Schaefer (Eds), The statesman. Westport, CT: Praeger.

    Google Scholar 

  • Thomas, R. (1978). The British philosophy of administration: A comparison of British and American ideas, 1900–1939. London: Longman.

    Google Scholar 

  • Toren, N. (1976). Bureaucracy and professionalism: A reconsideration of Weber’s thesis. The Academy of Management Review, 1(3), 36–46.

    Article  Google Scholar 

  • Travers, M. (2007). The New Bureaucracy: Quality assurance and its critics. Bristol: Policy Press.

    Google Scholar 

  • Uhr, J. (1993). Administrative responsibility and responsible administrators: An introduction. In R.S. Parker (Ed.), The administrative vocation: Selected essays (pp. xiii–xxiii). Sydney: Hale & Ironmonger.

    Google Scholar 

  • Wagenaar, H. (2004). ‘Knowing’ the rules: Administrative work as practice. Public Administration Review, 64(6), 643–655.

    Article  Google Scholar 

  • Weber, M. (1978). Economy and society: Vols I and II. Berkeley, CA: University of California Press.

    Google Scholar 

  • Weber, M. (1989). Science as a vocation. In P. Lassman & I. Velody (Eds), Max Weber’s AQ4 science as a vocation. London: Unwin Hyman.

    Google Scholar 

  • Weber, M. (1994). In P. Lassman & R. Speirs. (Eds), Weber: Political writings. Cambridge: Cambridge University Press.

    Google Scholar 

  • Zacka, B. (2017). When the state meets the street: Public service and moral agency. Harvard: Harvard University Press.

    Book  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Paul du Gay .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 The Author(s)

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

du Gay, P., Pedersen, K.Z. (2020). Discretion and Bureaucracy. In: Evans, T., Hupe, P. (eds) Discretion and the Quest for Controlled Freedom. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-19566-3_15

Download citation

Publish with us

Policies and ethics