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Virtual Assistants: An Accessibility Assessment in Virtual Assistants for People with Motor Disability on Mobile Devices

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Advances in Usability and User Experience (AHFE 2019)

Abstract

This paper aims to describe the application of protocol and presentation of results of a Virtual Assistants (VAs) evaluation in the field of mobile devices, in their relation of use with People with Motor Disability (PMDs) with limitation in the Upper Limbs. To that end, aspects directly linked to accessibility were the focal points for this issue. The research reported in this present is characterized as exploratory, due to the understanding of the problem by the researchers and the academy still need more in-depth. In this way, the presentation of preliminary data could provide more information on the subject investigated, besides allowing a better delineation of future research. Various insights are possible with such an application that aims to improve the interaction of this public with digital devices through VAs. This same research procedure has already been adopted and replicated with People with Visual Disabilities (PVDs) with prodigious results not just for this kind of audience, but for People with Disabilities in general.

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Notes

  1. 1.

    Morae Software licenced y TechSmith: https://www.techsmith.com/morae.html.

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Acknowledgments

The results presented in this paper have been developed as part of a collaborative project between Samsung Institute for Development of Informatics (Samsung/SIDI) and the Centre of Informatics at the Federal University of Pernambuco (CIn/UFPE), financed by Samsung Eletronica da Amazonia Ltda., under the auspices of the Brazilian Federal Law of Informatics no. 8248/91. The authors would like to thank the support received from the Samsung/SIDI team. Professor Fabio Q. B. da Silva holds a research grant from the Brazilian National Research Council (CNPq), process #314523/2009-0.

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Correspondence to Walter Correia .

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Correia, W. et al. (2020). Virtual Assistants: An Accessibility Assessment in Virtual Assistants for People with Motor Disability on Mobile Devices. In: Ahram, T., Falcão, C. (eds) Advances in Usability and User Experience. AHFE 2019. Advances in Intelligent Systems and Computing, vol 972. Springer, Cham. https://doi.org/10.1007/978-3-030-19135-1_24

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  • DOI: https://doi.org/10.1007/978-3-030-19135-1_24

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