Skip to main content

Abstract

The paper seeks to identify the factors that motivate a person who champions ICT4D initiatives. Given the important contributions of ICT4D champions to initiative success, better understanding of their motivations holds the potential to identify, develop and deploy such individuals more effectively, harnessing their potential positive contributions to ICT4D initiative success. A multiple case study strategy is used to explore the motivational factors of three successful ICT4D champions in the South African context. The Work Preference Inventory (WPI) of personal motivations was used to design in-depth interviews with the champions and semi-structured interviews with 29 other stakeholders. It found ICT4D champions are motivated by the need for personal actualization, business success and to address social concerns – origins of these motives could be traced to various internal and environmental stimuli. Practical implications drawn from the research are that profiling of stakeholder motivations in an ICT4D initiative is feasible and that organizations can use such information to create a conducive environment for grooming and empower new and existing champions to function more effectively. This first investigation of ICT4D champion motivations shows its importance and the potential thereof towards improving initiative success and emphasizes the need for further research of this nature.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    Such profiling was used by the BAI for Mandisa’s initial recruitment.

References

  1. Renken, J.C., Heeks, R.B.: Conceptualising ICT4D project champions. In: The Sixth International ICTD Conference, Cape Town, South Africa, pp. 1–4 (2013)

    Google Scholar 

  2. Masiero, S.: The origins of failure: seeking the causes of design–reality gaps. Inf. Technol. Dev. 22, 1–16 (2016)

    Article  Google Scholar 

  3. Dodson, L.L., Sterling, S.R., Bennett, J.K.: Considering failure: eight years of ITID research. In: ICTD 2012, Atlanta, GA, USA (2012)

    Google Scholar 

  4. Heeks, R.B.: Information systems and developing countries: failure, success, and local improvisations. Inf. Soc. 18(2), 101–112 (2002)

    Article  Google Scholar 

  5. Heeks, R.B.: Most E-government-for-Development Projects Fail: How Can Risks Be Reduced? Institute for Development Policy and Management, Manchester (2003)

    Google Scholar 

  6. Diaz Andrade, A., Urquhart, C.: The value of extended networks: social capital in an ICT intervention in rural Peru. Inf. Technol. Dev. 15(2), 108–132 (2009)

    Article  Google Scholar 

  7. Hosman, L.: Policies, partnerships, and pragmatism: lessons from an ICT-in-education project in rural Uganda. Inf. Technol. Int. Dev. 6(1), 48–64 (2010)

    Google Scholar 

  8. Yonazi, J.: Exploring facilitators and challenges facing ICT4D in Tanzania. In: Proceedings of the 11th European Conference on Egovernment, pp. 578–588 (2011)

    Google Scholar 

  9. Thapa, D.: The role of ICT actors and networks in development: the case study of a wireless project in Nepal. Electron. J. Inf. Syst. Dev. Ctries. 49, 1–6 (2011)

    Article  Google Scholar 

  10. Pitula, K., Radhakrishnan, T.: On eliciting requirements from end-users in the ICT4D domain. Requirements Eng. 16(4), 323–351 (2011)

    Article  Google Scholar 

  11. Schön, D.A.: Champions for radical new inventions. Harvard Bus. Rev. 41(2), 77–86 (1963)

    Google Scholar 

  12. Leonard, N.H., Beauvais, L.L., Scholl, R.W.: Work motivation: the incorporation of self-concept-based processes. Hum. Relat. 52(8), 969–998 (1999)

    Google Scholar 

  13. Latham, G.P.: Work Motivation: History, Theory, Research, and Practice, 2nd edn. Sage, Thousand Oaks (2012)

    Book  Google Scholar 

  14. Beath, C.M.: Supporting the information technology champion. MIS Q. 15(3), 355–372 (1991)

    Article  Google Scholar 

  15. Renken, J.C., Heeks, R.B.: Champions of information system innovations: thematic analysis and future research agenda. In: UK Academy for Information Systems (UKAIS) International Conference, Oxford, UK (2014)

    Google Scholar 

  16. Renken, J.C., Heeks, R.B.: A conceptual framework of ICT4D champion origins. In: 14th International Conference on Social Implications of Computers in Developing Countries (IFIP WG 9.4), Yogyakarta, Indonesia (2017)

    Google Scholar 

  17. Barbuto Jr., J.E.: Motivation and transactional, charismatic, and transformational leadership: a test of antecedents. J. Leadersh. Organ. Stud. 11(4), 26–40 (2005)

    Article  Google Scholar 

  18. Steel, P., König, C.J.: Integrating theories of motivation. Acad. Manag. Rev. 31(4), 889–913 (2006)

    Article  Google Scholar 

  19. Amabile, T.M., Hill, K.G., Hennessey, B.A., Tighe, E.M.: The work preference inventory: assessing intrinsic and extrinsic motivational orientations. J. Pers. Soc. Psychol. 66, 950–967 (1994)

    Article  Google Scholar 

  20. Snyder, M.: Self-monitoring processes. In: Berkowitz, L. (ed.) Advances in Experimental Social Psychology. Academic Press, San Diego (1979)

    Google Scholar 

  21. Bem, D.K.: Self-perception theory. In: Berkowitz, L. (ed.) Advances in Experimental Social Psychology. Academic Press, San Diego (1972)

    Google Scholar 

  22. Barba-Sánchez, V., Atienza-Sahuquillo, C.: Entrepreneurial behavior: impact of motivation factors on decision to create a new venture. Investigaciones Europeas de Dirección y Economía de la Empresa 18(02), 132–138 (2012)

    Article  Google Scholar 

  23. Maidique, M.A.: Entrepreneurs, champions, and technological innovation. Sloan Manag. Rev. 21(2), 59–76 (1980)

    Google Scholar 

  24. Shane, S.A.: Are champions different from non-champions? J. Bus. Ventur. 9(5), 397–421 (1994)

    Article  Google Scholar 

  25. Coakes, E., Smith, P.: Developing communities of innovation by identifying innovation champions. Learn. Organ. 14(1), 74–85 (2007)

    Article  Google Scholar 

  26. Hendy, J., Barlow, J.: The role of the organizational champion in achieving health system change. Soc. Sci. Med. 74(3), 348–355 (2012)

    Article  Google Scholar 

  27. Yin, R.K.: Case Study Research: Design and Methods, 5th edn. Sage Publications, Thousand Oaks (2015)

    Google Scholar 

  28. Howell, J.M., Higgins, C.A.: Champions of technological innovation. Adm. Sci. Q. 35(2), 317–341 (1990)

    Article  Google Scholar 

  29. Braun, V., Clarke, V.: Using thematic analysis in psychology. Qual. Res. Psychol. 3(2), 77–101 (2006)

    Article  Google Scholar 

  30. Renken, J.C., Heeks, R.B.: Champions of IS innovations. In: Communications of the Association for Information Systems (2019, in press)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Jaco Renken .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2019 IFIP International Federation for Information Processing

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Renken, J. (2019). What Motivates ICT4D Champions?. In: Nielsen, P., Kimaro, H.C. (eds) Information and Communication Technologies for Development. Strengthening Southern-Driven Cooperation as a Catalyst for ICT4D. ICT4D 2019. IFIP Advances in Information and Communication Technology, vol 551. Springer, Cham. https://doi.org/10.1007/978-3-030-18400-1_25

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-18400-1_25

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-18399-8

  • Online ISBN: 978-3-030-18400-1

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics