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The Road Ahead

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Cultural Intelligence in the World of Work

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Abstract

The globalization of the work environment suggests that the interest in understanding the effect of cultural differences on management behavior is unlikely to diminish any time soon. An important aspect of this endeavor is understanding individual variation in the ability of individuals to deal effectively with the cultural aspects of their environment. It is this need that the construct of cultural intelligence seeks to satisfy. However, in the fifteen years since the construct was introduced, we might rightly ask what we really know about this individual difference idea. In this chapter, we summarize our view of the current state of affairs with regard to the construct, evaluate alternative courses of action, suggest some issues that need to be resolved, and suggest some avenues for future research.

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Authors and Affiliations

  1. Discipline of International Business, University of Sydney Business School, University of Sydney, Darlington, NSW, Australia

    Yuan Liao

  2. Peter B. Gustavson School of Business, University of Victoria, Victoria, BC, Canada

    David C. Thomas

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  1. Yuan Liao
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  2. David C. Thomas
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Correspondence to Yuan Liao .

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Liao, Y., Thomas, D.C. (2020). The Road Ahead. In: Cultural Intelligence in the World of Work. Springer Series in Emerging Cultural Perspectives in Work, Organizational, and Personnel Studies. Springer, Cham. https://doi.org/10.1007/978-3-030-18171-0_8

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