Skip to main content

Factors Affecting Adoption and Use of E-Learning by Business Employees in Cameroon

  • Conference paper
  • First Online:
New Knowledge in Information Systems and Technologies (WorldCIST'19 2019)

Abstract

The aim of this study is to investigate the adoption and use of e-learning by business employees in Cameroon. To this effect, it seeks to: (1) identify the variables that influence the intention to use of e-learning; and (2) determine the impacts of the usage behavior on employees. To achieve these objectives, a mixed method approach combining quantitative and qualitative analyses was used. The quantitative approach is an analysis of research model obtained from a Technology Acceptance Model 2 (TAM2) that was modified by adding two other constructs: facilitating conditions from UTAUT, and well-being to measure the impact of eLearning. Then, with a sample of data collected from 159 business employees in Cameroon by means of a questionnaire, structural equation was measured for this analysis. The qualitative approach was applied concomitantly through the analysis of data collected during an interview with 10 employees who had always experimented eLearning before. The main result obtained from this study is that, in Cameroon-based enterprises, well-being at workplace is determined by usage behavior irrespective of gender and educational attainment when there is any intention to use e-learning.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Noyé, D., Piveteau, J.: Guide pratique du formateur. INSEP Ed, Paris (1997)

    Google Scholar 

  2. Urdan, T.A., Weggen, C.C.: Corporate Elearning: Exploring a New Frontier. W.R. Hambrecht, San Francisco (2000)

    Google Scholar 

  3. Burgess, J.R., Russell, J.E.: The effectiveness of distance learning initiatives in organizations. J. Vocat. Behav. 63(2), 289–303 (2003)

    Article  Google Scholar 

  4. Emmanuel, B. État des lieux de la recherche sur les formations ouvertes et à distance en Afrique subsaharienne francophone. Distances Médiations Savoirs. Distance Mediat. Knowl. 14 (2016)

    Google Scholar 

  5. Adkins, S.S.: The Africa market for self-paced eLearning products and services: 2011–2016 forecast and analysis. Monroe WA Ambient Insight (2013)

    Google Scholar 

  6. Minesup Cameroun. Fiche Technique Sur Le Projet E-National Higher Education Network (2015)

    Google Scholar 

  7. Mtebe, J.: Acceptance and use of Elearning solutions in higher education in East Africa. Acta Electronica Universitatis Tamperensis, Finiland (2014)

    Google Scholar 

  8. Park, S.Y.: An analysis of the technology acceptance model in understanding university students’ behavioral intention to use e-learning. Educ. Technol. Soc. 12(3), 150–162 (2009)

    Google Scholar 

  9. Selim, H.M.: An empirical investigation of student acceptance of course websites. Comput. Educ. 40(4), 343–360 (2003)

    Article  Google Scholar 

  10. Lau, S., Woods, P.C.: An investigation of user perceptions and attitudes towards learning objects. Br. J. Educ. Technol. 39(4), 685–699 (2008)

    Article  Google Scholar 

  11. Ong, C.-S., Lai, J.-Y., Wang, Y.-S.: Factors affecting engineers’ acceptance of asynchronous e-learning systems in high-tech companies. Inf. Manage. 41(6), 795–804 (2004)

    Article  Google Scholar 

  12. Lee, Y.-H., Hsieh, Y.-C., Hsu, C.-N.: Adding innovation diffusion theory to the technology acceptance model: supporting employees’ intentions to use e-learning systems. J. Educ. Technol. Soc. 14(4), 124–137 (2011)

    Google Scholar 

  13. Fishbein, M., Ajzen, I.: Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research. Addison-Wesley Pub. Co, Reading (1975)

    Google Scholar 

  14. Bagozzi, R. P.: The legacy of the technology acceptance model and a proposal for a paradigm shift. J. Assoc. Inf. Syst. 8(4) (2007)

    Google Scholar 

  15. Moore, G.C., Benbasat, I.: Development of an Instrument to measure the perceptions of adopting an information technology innovation. Inf. Syst. Res. 2(3), 192–222 (1991)

    Article  Google Scholar 

  16. Rogers, E.M.: Diffusion of Innovations. Free Press/Collier Macmillan, New York/London (1983)

    Google Scholar 

  17. Venkatesh, V., Bala, H.: Technology acceptance model 3 and a research agenda on interventions. Decis. Sci. 39, 273–315 (2008)

    Article  Google Scholar 

  18. Bakehe, N.P., Fambeu, A.H., Piaptie, G.B.T.: Internet Adoption and Use in Cameroon. African Economic Research Consortium, RP_336, April 2017

    Google Scholar 

  19. Tamokwe Piaptie, G.B.: Les déterminants de l’accès et des usages d’internet en Afrique Subsaharienne. Réseaux 180, 95–121 (2013)

    Article  Google Scholar 

  20. Abu-Shanab, E.A.: Education level as a technology adoption moderator. In: 2011 3rd International Conference on Computer Research and Development, vol. 1, pp. 324–328 (2011)

    Google Scholar 

  21. Onguéné Essono, L.-M., Béché, E.: Genre et TIC dans l’école secondaire au Cameroun: Au-delà des progrès, des disparités. Educ. Afr. (2013)

    Google Scholar 

  22. Hair Jr, J.F., Hult, G.T.M., Ringle, C., Sarstedt, M.: A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). SAGE Publications, Beverley Hills (2016)

    MATH  Google Scholar 

  23. Lacroux, A.: Analyse des modèles de relations structurelles par la méthode PLS : Une approche émergente dans la recherche quantitative en GRH (2009)

    Google Scholar 

  24. Bollen, K., Lennox, R.: Conventional wisdom on measurement: a structural equation perspective. Psychol. Bull. 110(2), 305–314 (1991)

    Article  Google Scholar 

  25. Diamantopoulos, A., Siguaw, J.A.: Formative versus reflective indicators in organizational measure development: a comparison and empirical illustration. Br. J. Manag. 17(4), 263–282 (2006)

    Article  Google Scholar 

  26. Ringle, C.M., Sinkovics, R.R., Henseler, J.: The use of partial least squares path modeling in international marketing. In: New Challenges to International Marketing, vol. 20, 0 vols. Emerald Group Publishing Limited, pp. 277–319 (2009)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Marie Florence Abanda Maga .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Abanda Maga, M.F., Kala Kamdjoug, J.R., Fosso Wamba, S., Nitcheu Tcheuffa, P.C. (2019). Factors Affecting Adoption and Use of E-Learning by Business Employees in Cameroon. In: Rocha, Á., Adeli, H., Reis, L., Costanzo, S. (eds) New Knowledge in Information Systems and Technologies. WorldCIST'19 2019. Advances in Intelligent Systems and Computing, vol 932. Springer, Cham. https://doi.org/10.1007/978-3-030-16187-3_21

Download citation

Publish with us

Policies and ethics