Skip to main content

Individual Factors that Influence the Acceptance of Mobile Health Apps: The Role of Age, Gender, and Personality Traits

  • Conference paper
  • First Online:
Information and Communication Technologies for Ageing Well and e-Health (ICT4AWE 2018)

Abstract

Mobile health applications (mHealth apps) are aimed to help people in the management of their lifestyle or a particular disease. The main goal of these apps is to improve health outcomes, through consumers’ active self-management and involvement in healthcare. In the last years, this type of technology has been attracting the interest of researchers and consumers. mHealth apps can have an important impact in peoples’ lives as they may create early habits for monitoring their health through technology, which may be essential to use mHealth over time. The use of this self-management health technology is particularly relevant for elders, as these apps offer them the possibility to manage their health with autonomy. However, some resistance can characterize the acceptance of use of technology by elders. For that reason, it seems important to understand how user’s behaviors are influenced by personal characteristics, preferably before they reach the elderly stage of life. The present study explored the main effects of age, gender, and personality traits on the behavioral intention to use mHealth apps, and the moderating role of age and gender in the relationship between personality traits and the behavioral intention to use mHealth apps on non-users of this type of ICT (N = 273, 18–65 years). Results showed that gender plays a moderating role in the relationship between two personality traits and the behavioral intention to use mHealth apps, namely extraversion and emotional stability. These findings seem relevant to develop and adjust technologies to key characteristics of target groups, and therefore to help people to improve their quality of life.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    Research2Guidance is a market research company focused in the mobile app eco-system. For more information: https://research2guidance.com/product/mhealth-economics-2017-current-status-and-future-trends-in-mobile-health/.

References

  1. Huang, C., Kao, Y.: UTAUT2 based predictions of factors influencing the technology acceptance of phablets by DNP. Math. Prob. Eng. 2015, 1–23 (2015). https://doi.org/10.1155/2015/603747

    Article  Google Scholar 

  2. Boudreaux, E.D., Waring, M.E., Hayes, R.B., Sadasivam, R.S., Mullen, S., Pagoto, S.: Evaluating and selecting mobile health apps: strategies for healthcare providers and healthcare organizations. Transl. Behav. Med. 4, 363–371 (2014). https://doi.org/10.1007/s13142-014-0293-9

    Article  Google Scholar 

  3. Research2Guidance. mHealth app economics 2017/2018: how digital intruders are taking over the healthcare market (2017). https://research2guidance.com/product/mhealth-economics-2017-current-status-and-future-trends-in-mobile-health/

  4. Venkatesh, V., Thong, J.Y.L., Xu, X.: Consumer acceptance and use of information technology: extending the unified theory of acceptance and use of technology. MIS Q. 36, 157–178 (2012)

    Article  Google Scholar 

  5. Demiris, G., et al.: Older adults’ attitudes towards and perceptions of “smart home” technologies: a pilot study. Med. Inform. Internet Med. 29, 87–94 (2004). https://doi.org/10.1080/14639230410001684387

    Article  Google Scholar 

  6. Czaja, S.J.: Can technology empower older adults to manage their health? Generations 39, 46–51 (2015)

    Google Scholar 

  7. Young, R., Willis, E., Cameron, G., Geana, M.: “Wiliing but unwilling”: attitudinal barriers to adoption of home-based health information technology among older adults. Health Inform. J. 20, 127–135 (2014). https://doi.org/10.1177/1460458213486906

    Article  Google Scholar 

  8. Charness, N., Boot, W.R.: Aging and information technology use: potential and barriers. Curr. Dir. Psychol. Sci. 18, 253–258 (2009). https://doi.org/10.1111/j.1467-8721.2009.01647.x

    Article  Google Scholar 

  9. Nunes, A., Limpo, T., Castro, S.L.: Effects of age, gender, and personality on individuals’ behavioral intention to use health applications. In: Bamidis, P.D., Ziefle, M., Maciaszek, L. (eds.) Proceedings of the 4th International Conference on Information and Communication Technologies for Ageing Well and e-Health, pp. 103–110. Santa Cruz - Madeira: SCITEPRESS – Science and Technology Publications (2018)

    Google Scholar 

  10. Davis, F.D.: A technology acceptance model for empirically testing new end-user information systems: theory and results. Ph.D., Wayne State University (1986)

    Google Scholar 

  11. Venkatesh, V., Morris, M.G., Davis, G.B., Davis, F.D.: User acceptance of information technology: toward unified view. MIS Q. 27, 425–478 (2003)

    Article  Google Scholar 

  12. Fishbein, M., Ajzen, I.: Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research. Addison-Wesley, Reading (1975)

    Google Scholar 

  13. Davis, F.D.: Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Q. 13, 319–340 (1989). https://doi.org/10.2307/249008

    Article  Google Scholar 

  14. Venkatesh, V., Bala, H.: Technology acceptance model 3 and a research agenda on interventions. Decis. Sci. 39 (2008). https://doi.org/10.1111/j.1540-5915.2008.00192.x

  15. Venkatesh, V., Davis, F.D.: A theoretical extension of the technology acceptance model: four longitudinal studies. Manage. Sci. 46, 425–478 (2000). https://doi.org/10.1287/mnsc.46.2.186.11926

    Article  Google Scholar 

  16. Venkatesh, V.: Determinants of perceived ease of use: integrating control, intrinsic motivation, and emotion into the technology acceptance model. Inf. Syst. Res. 11, 342–365 (2000). https://doi.org/10.1287/isre.11.4.342.11872

    Article  Google Scholar 

  17. Arenas-Gaitán, J., Peral-Peral, B., Ramón-Jerónimo, M.A.: Elderly and internet banking: an application of UTAUT2. J. Internet Banking Commer. 20, 1–23 (2015)

    Google Scholar 

  18. Svendsen, G.B., Johnsen, J.K., Almås-Sørensen, L., Vittersø, J.: Personality and technology acceptance: the influence of personality factors on the core constructs of the technology acceptance model. Behav. Inf. Technol. 32, 323–334 (2013). https://doi.org/10.1080/0144929X.2011.553740

    Article  Google Scholar 

  19. Barnett, T., Pearson, A.W., Pearson, R., Kellermanns, F.W.: Five-factor model personality traits as predictors of perceived and actual usage of technology. Eur. J. Inf. Syst. 24, 374–390 (2015). https://doi.org/10.1057/ejis.2014.10

    Article  Google Scholar 

  20. Costa Jr., P.T., McCrae, R.R.: Revised NEO Personality Inventory (NEO-PI-R) and NEO Five-Factor Inventory (NEO- FFI) Professional Manual. Psychological Assessment Resources, Odessa (1992)

    Google Scholar 

  21. John, O.P., Srivastava, S.: The big-five trait taxonomy: history, measurement, and theoretical perspectives. In: Pervin, L.A., John, O.P. (eds.) Handbook of Personality: Theory and Research, 2nd edn. Guilford Press, New York (1999)

    Google Scholar 

  22. Nov, O., Ye, C.: Personality and technology acceptance: personal innovativeness in IT, openness and resistance to change. In: Proceedings of the 41st Annual Hawaii International Conference on System Sciences. IEEE Computer Science (2008)

    Google Scholar 

  23. Pocius, K.E.: Personality factors in Human-computer interaction: a review of the literature. Comput. Hum. Behav. 7, 103–135 (1991)

    Article  Google Scholar 

  24. Devaraj, S., Easley, R.F., Crant, J.M.: Research note - how does personality matter? Relating the five-factor model to technology acceptance and use. Inf. Syst. Res. 19, 93–105 (2008). https://doi.org/10.1287/isre.1070.0153

    Article  Google Scholar 

  25. McElroy, J.C., Hendrickson, A.R., Townsend, A.M., DeMarie, S.M.: Dispositional factors in internet use: personality versus cognitive style. MIS Q. 31, 809–820 (2007)

    Article  Google Scholar 

  26. Soto, C.J., John, O.P., Gosling, S.D., Potter, J.: Age differences in personality traits from 10 to 65: big five domains and facets in a large cross-sectional sample. J. Pers. Soc. Psychol. 100, 330–348 (2011). https://doi.org/10.1037/a0021717

    Article  Google Scholar 

  27. Chapman, B.P., Duberstein, P.R., Sörensen, S., Lyness, J.M.: Gender differences in five factor model personality traits in an elderly cohort: extension of robust and surprising findings to an older generation. Pers. Individ. Differ. 43, 1594–1603 (2008)

    Article  Google Scholar 

  28. Gosling, S.D., Rentfrow, P.J., Swann Jr., W.B.: A very brief measure of the big five personality domains. J. Res. Pers. 37, 504–528 (2003). https://doi.org/10.1016/S0092-6566(03)00046-1

    Article  Google Scholar 

  29. Nunes, A., Limpo, T., Lima, C.F., Castro, S.L.: Short scales for the assessment of personality traits: development and validation of the Portuguese ten-item personality inventory (TIPI). Front. Psychol. 9 (2018). https://doi.org/10.3389/fpsyg.2018.00461

  30. Cimperman, M., Makovec Brenčič, M., Trkman, P.: Analyzing older users’ home telehealth services acceptance behavior—applying an extended UTAUT model. Int. J. Med. Inform. 90, 22–31 (2016). https://doi.org/10.1016/j.ijmedinf.2016.03.002

    Article  Google Scholar 

  31. Hayes, A.F.: Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression-Based Perspective. The Guilford Press, New York (2013)

    Google Scholar 

  32. Tarhini, A., Hone, K., Liu, X.: Measuring the moderating effect of gender and age on e-learning acceptance in England: a structural equation modeling approach for an extended technology acceptance model. J. Educ. Comput. Res. 51, 163–184 (2014). https://doi.org/10.2190/EC.51.2.b

    Article  Google Scholar 

  33. Saleem, H., Beaudry, A., Croteau, A.-M.: Antecedents of computer self-efficacy: a study of the role of personality traits and gender. Comput. Hum. Behav. 27, 1922–1936 (2011). https://doi.org/10.1016/j.chb.2011.04.017

    Article  Google Scholar 

  34. Tsourela, M., Roumeliotis, M.: The moderating role of technology readiness, gender, and sex in consumer acceptance and actual use of technology-based services. J. High Technol. Manage. Res. 26, 124–136 (2015). https://doi.org/10.1016/j.hitech.2015.09.003

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Andreia Nunes .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Nunes, A., Limpo, T., Castro, S.L. (2019). Individual Factors that Influence the Acceptance of Mobile Health Apps: The Role of Age, Gender, and Personality Traits. In: Bamidis, P., Ziefle, M., Maciaszek, L. (eds) Information and Communication Technologies for Ageing Well and e-Health. ICT4AWE 2018. Communications in Computer and Information Science, vol 982. Springer, Cham. https://doi.org/10.1007/978-3-030-15736-4_9

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-15736-4_9

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-15735-7

  • Online ISBN: 978-3-030-15736-4

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics