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Can You Hear Me? A Research of Touristic Demand from and Supply for Deaf Travelers

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Part of the book series: CSR, Sustainability, Ethics & Governance ((CSEG))

Abstract

In this research demand and supply of Deaf People’s Tourism is undertaken. The requests and offers are put into comparison. It therefore takes a closer look at the “tourism for all” concept. The research shows that for deaf people two travel options exist: (1) Such, which are created for deaf people, only, and (2) others, that follow the “tourism for all” approach and include customized parts. Inclusion of hearing impaired exists, as they have the possibility to travel in a self-determined manner and choose from a variety of packages. Even intercontinental travel is offered. It can be said that the risk of social isolation that deaf people are faced with is reduced as there are diverse offers.

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Notes

  1. 1.

    NZTRI = New Zealand Tourism Research Institute.

  2. 2.

    The survey was conducted by NZTRI. This however does not mean that participants were from New Zealand only. Much more it was approx. 60% international travelers. For this paper, only the answers of the international respondents, that included Europeans, were taken into consideration.

  3. 3.

    The missing value to sum up to 106 is 9. This was search results on google that did not link to an operating website.

  4. 4.

    This category represents rather small tour operators that offer regularly tours for deaf people, e.g. one packaged tour three times a year.

  5. 5.

    In Category 4 there was no offers for deaf travelers.

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Correspondence to Janine Werner .

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Werner, J., Kempf, F.M., Corinth, T. (2019). Can You Hear Me? A Research of Touristic Demand from and Supply for Deaf Travelers. In: Lund-Durlacher, D., Dinica, V., Reiser, D., Fifka, M. (eds) Corporate Sustainability and Responsibility in Tourism. CSR, Sustainability, Ethics & Governance. Springer, Cham. https://doi.org/10.1007/978-3-030-15624-4_5

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