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Shedding Light on Shadow IT: Definition, Related Concepts, and Consequences

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Information Systems for Industry 4.0

Part of the book series: Lecture Notes in Information Systems and Organisation ((LNISO,volume 31))

Abstract

The use of Information Technology (IT) without formal approval and support of the IT department, called shadow IT, has challenged organizations to rethink ways of managing IT resources in order to cope with the use of unauthorized technologies in the workplace. We review the literature on shadow IT to shed light on this phenomenon, discussing the conceptual definition and types, the related concepts, and its consequences. This study, then, is an effort to better understand the phenomenon based on the existing literature. We provide contributions by enhancing the emerging body of knowledge on shadow IT, as well as by suggesting research gaps to be addressed in future research in order to advance on the topic.

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Author information

Authors and Affiliations

  1. UFRGS, Porto Alegre, Brazil

    Gabriela Labres Mallmann, Aline de Vargas Pinto & Antônio Carlos Gastaud Maçada

Authors
  1. Gabriela Labres Mallmann
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  2. Aline de Vargas Pinto
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  3. Antônio Carlos Gastaud Maçada
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Corresponding author

Correspondence to Gabriela Labres Mallmann .

Editor information

Editors and Affiliations

  1. Department of Information Systems, University of Minho, Guimarães, Portugal

    Isabel Ramos

  2. Department of Management, University of Évora, Évora, Portugal

    Rui Quaresma

  3. Department of Management, University of Évora, Évora, Portugal

    Paulo Silva

  4. NOVA Information Management School, Lisbon, Portugal

    Tiago Oliveira

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Mallmann, G.L., de Vargas Pinto, A., Maçada, A.C.G. (2019). Shedding Light on Shadow IT: Definition, Related Concepts, and Consequences. In: Ramos, I., Quaresma, R., Silva, P., Oliveira, T. (eds) Information Systems for Industry 4.0. Lecture Notes in Information Systems and Organisation, vol 31. Springer, Cham. https://doi.org/10.1007/978-3-030-14850-8_5

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