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Understanding, Supporting, and Redesigning Cognitive Work

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Human Mental Workload: Models and Applications (H-WORKLOAD 2018)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1012))

Abstract

Cognitive work analysis (CWA) is a framework that has been used in many settings to describe various aspects of work. This paper outlines how CWA can be used to understand work and mental workload. The work domain, control task, and strategies analysis can be useful to understand the nature of work, work allocation and mental workload. Finally, the prediction of work patterns is discussed. Predicting the influence of new technologies on human work is a critical capability for the human factors practitioners of the future.

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References

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Authors and Affiliations

  1. Systems Design Engineering, University of Waterloo, Waterloo, Canada

    Catherine M. Burns

Authors
  1. Catherine M. Burns
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Correspondence to Catherine M. Burns .

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Editors and Affiliations

  1. Dublin Institute of Technology, Dublin, Ireland

    Luca Longo

  2. Dublin Institute of Technology, Dublin, Ireland

    M. Chiara Leva

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Burns, C.M. (2019). Understanding, Supporting, and Redesigning Cognitive Work. In: Longo, L., Leva, M. (eds) Human Mental Workload: Models and Applications. H-WORKLOAD 2018. Communications in Computer and Information Science, vol 1012. Springer, Cham. https://doi.org/10.1007/978-3-030-14273-5_1

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  • DOI: https://doi.org/10.1007/978-3-030-14273-5_1

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-14272-8

  • Online ISBN: 978-3-030-14273-5

  • eBook Packages: Computer ScienceComputer Science (R0)

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