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The Participation of Patients and Relatives in Quebec’s Health System: The Montréal Model

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Patient Engagement

Part of the book series: Organizational Behaviour in Healthcare ((OBHC))

Abstract

This chapter presents the way in which citizen and patient participation in Quebec’s health and social services system came about, particularly though the presentation of what is now recognized as the “Montréal Model”, which refers to simultaneous integration of patients in education, research and the health system. Thanks to a structured process and a clear categorization of the different levels of patient engagement, Quebec is on its way been able to progressively change the culture not just for the healthcare system but also among future and current healthcare professionals and researchers. By better meeting the patients’ need and allowing them to take their place in care relationships, healthcare services organization, teaching and research we hope to humanize the healthcare system and contribute to improving the population’s health and well-being.

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Acknowledgements

We would like to acknowledge the contributions of Jean-François Pelletier, France Laverdière and France Légaré for their suggestions to add examples in this chapter and also to patients who contribute to the Montréal Model.

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Authors and Affiliations

  1. School of Public Health, University of Montreal, Montreal, QC, Canada

    Marie-Pascale Pomey & Nathalie Clavel

  2. Faculty of Medicine, University of Montreal, Montreal, QC, Canada

    Vincent Dumez & Philippe Karazivan

  3. CHUM Research Centre, University of Montreal, Montreal, QC, Canada

    Antoine Boivin & Ghislaine Rouly

  4. Direction régionale de santé publique de Montréal, CIUSSS du Centre-Sud-de-l’Ile-de-Montréal, Montreal, QC, Canada

    Paule Lebel

  5. Department of Family Medicine and Emergency Medicine (DMFMU), Université de Montréal, Montreal, QC, Canada

    Paule Lebel

  6. Centre of Excellence for Partnership with Patients and the Public (CEPPP), University of Montreal, Montreal, QC, Canada

    Alexandre Berkesse, Annie Descoteaux & Mathieu Jackson

Authors
  1. Marie-Pascale Pomey
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  2. Vincent Dumez
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  3. Antoine Boivin
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  4. Ghislaine Rouly
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  5. Paule Lebel
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  6. Alexandre Berkesse
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  7. Annie Descoteaux
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  9. Philippe Karazivan
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  10. Nathalie Clavel
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Correspondence to Marie-Pascale Pomey .

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Editors and Affiliations

  1. School of Public Health, University of Montreal, Montreal, QC, Canada

    Marie-Pascale Pomey  & Jean-Louis Denis  & 

  2. Faculty of Medicine, University of Montreal, Montreal, QC, Canada

    Vincent Dumez

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Pomey, MP. et al. (2019). The Participation of Patients and Relatives in Quebec’s Health System: The Montréal Model. In: Pomey, MP., Denis, JL., Dumez, V. (eds) Patient Engagement. Organizational Behaviour in Healthcare. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-14101-1_3

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