Abstract
This chapter presents the fact that over the last 20 years, paternalistic approaches of health care have gradually given way to patient-oriented approaches that consider differences, values and experiences of patient. Around the world, healthcare organizations, institutions and universities are doubling their efforts to involve patients and make their participation increasingly active, using different modalities of engagement and various means of motivation. In this context, the objectives of this monograph are to show if the ongoing patient revolution, based on patient knowledge, has contributed to transform, improve or innovate the ways in which care services are organized and delivered as well as the culture and practices of healthcare professionals regarding direct patient care.
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Pomey, MP., Clavel, N., Denis, JL. (2019). Introduction. In: Pomey, MP., Denis, JL., Dumez, V. (eds) Patient Engagement. Organizational Behaviour in Healthcare. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-14101-1_1
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DOI: https://doi.org/10.1007/978-3-030-14101-1_1
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