Abstract
The need for enterprises to fulfill the call for sustainability responsibilities is evident in all sectors, such as with green production and service processes, concurrent engineering (Felder n.d.), cradle-to-cradle design and triple bottom line strategy, design and performance (McDonough and Braungart in Cradle to cradle: Rethinking the way we make things. North Point, New York, 2002a, b). The Fourth Industrial Revolution, known as Industry 4.0, provides advanced technological assistance, ranging from the Internet of Things to the Digital Twin to Artificial Intelligence, all with hopes of eliminating waste and increasing sustainability of the organization and the planet. These technological innovations are providing a platform for enterprise transformation. However, few of the aspirations of the innovations and disruptors driven by machine and technical systems will be possible in the next decades if the needs of the human systems of organizations are not leveraged in a congruent way through a System of Systems perspective. The past failures of not comprehending the complexities of the human system interfaces with machines and technology provide a clear roadmap as to where organizations cannot afford to travel in the future (Amen et al. in Mechanical engineering 133(12), 2011).
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Ackoff, R. (2004). Transforming the systems movement. In Opening Speech at 3rd International Conference on Systems Thinking in Management, May 2004. Philadelphia, PA.
Alimo-Metcalfe, B., & Alban-Metcalfe, J. (2006). More (good) leaders for the public sector. International Journal of Public Sector, 19(4), 293–315.
Alves, A., Flumerfelt, S., & Kahlen, F. J. (2017). Lean education: An overview of current issues. Cham, Switzerland: Springer.
Amen, H., Flumerfelt, S, Halada, G., & Kahlen, F.-J. (2011, December). Complexity and consequence: [Crowdsourcing Project]. Mechanical Engineering, 133(12).
Argyris, C., & Schön, D. A. (1974). Theory in practice: Increasing professional effectiveness. San Francisco: Jossey-Bass.
ASME-American Society of Mechanical Engineers. (2011). Vision 2030: Creating the future of mechanical engineering education. Phase I Final Report. Center for Education. New York: ASME.
Balle, M., Jones, D., & Orzen, M. (2015). True lean leadership at all levels. Industrial Management, 57(1), 26–30.
Bass, S. M. (1990). Handbook of leadership theory, research, and managerial applications. Upper Saddle River, NJ: Pearson Prentice Hall.
Bolman, L. G., & Deal, T. E. (2013). Reframing organizations: Artistry, choice and leadership (5th ed.). San Francisco: Jossey-Bass.
Bright, T. S. (2017). Foreword. In Kahlen, F.-J., Flumerfelt, S., & Alves, A. (Eds.), Transdisciplinary perspectives on complex systems. Cham, Switzerland: Springer International Publishing.
Calvo-Amodio, J., & Flumerfelt, S. (2016). Sense-making between and across stakeholder perspectives. In Proceedings of the 59th Annual Meeting of the ISSS-2015, Berlin, Germany.
Davis, W., & Stubitz, S. (1987). Configuring a kanban system using a discrete optimization of multiple stochastic responses. International Production Press, 25(5), 721–774.
de Jong, M., & van Dijk, M. (May 2015). Disrupting beliefs: A new approach to business-model innovation. McKinsey Quarterly. Retrieved from https://www.mckinsey.com/business-functions/strategy-and-corporate-finance/our-insights/disrupting-beliefs-a-new-approach-to-business-model-innovation.
Deming, W. E. (1986). Out of the crisis. Cambridge, MA: MIT Center for Advanced Engineering Study.
Deming, W. E. (2000). Out of the crisis. Boston, MA: MIT Press.
Dennis, P. (2002). Lean production simplified: A plain language guide to the world’s most powerful production system. New York: Productivity Press.
Dennis, P. (2007). Lean production simplified: A plain language guide to the world’s most powerful production system (2nd ed.). New York: Productivity Press.
DeTurris, D., & Asmady, A. (n.d.). Systems thinking for complexity in aerospace. In S. Flumerfelt, K. Gatain, D. Mavris, & S. Bicenco (Eds.), Complex systems engineering: Theory and practice. AIAA Progress Series. Reston, VA: AIAA
Dibia, I., Dhakal, H., & Onuh, S. (2014). Lean leadership people process outcome implementation model. Journal of Technology Management, 2(5), 694–711
Emiliani, B. (2008). Practical lean leadership: A strategic leadership guide for executives. Wethersfield, CT: The Center for Lean Business Management.
Fantin, I. (2014). Applied problem solving: Method, applications, root causes, countermeasures, poka-yoke and A3. How to make things happen to solve problems. Milan, Italy: Create Space.
Fast, L. (2015). Ask the expert: Lean leadership: What’s next after lean six sigma? Industry Week.
Felder, W. (n.d.). Use of concurrent engineering centers as a tool for lifecycle governance of complex system design, development. In S. Flumerfelt, K. Gatain, D. Mavris, & S. Bicenco (Eds.), Complex Systems Engineering: Theory and Practice. AIAA Progress Series. Reston, VA: AIAA.
Fliedner, G. (2015). Leading and managing the lean management process (2nd Ed.). New York: Business Expert Press, LLC.
Flinchbaugh, J., Carlino, A., & Curtis-Hendley, M. (2008). Essentials of lean leadership. Tooling & Production, 74(2), 16–18.
Flumerfelt, S. (July 2017). Tapping the potential of sensemaking for performance management. Measuring Business Excellence, 21(8). DOI: https://doi.org/10.1108/mbe-03-2017-0009
Flumerfelt, S. (February 8, 2018). Leveraging system complexity for improvement. Total Quality Management & Business Excellence, 1(8). https://doi.org/10.1080/14783363.2018.1434769.
Flumerfelt, S., Alves, A., Leão, C., & Wade, D. L. (2016a). What do organizational leaders need from lean graduate programming? European Journal of Training and Development, 40(5) pp. 302–320.
Flumerfelt, S., Kahlen, F.-J., Alves, & A. Siriban-Manalang, A. (2016b). Lean engineering education: Driving content and competency mastery. New York, NY: ASME Press.
Goleman, D. (1998). Working with emotional intelligence. New York, NY: Bantam Books.
Graban, M. (2008). Lean hospitals: Improving quality, patient safety and employee satisfaction. New York: Productivity Press.
Grieves, M., & Vickers, J. (2017). Digital twin: Mitigating unpredictable, undesirable emergent behavior in complex systems. In F. J. Kahlen, S. Flumerfelt, & A. Alves (Eds.), Transdisciplinary perspectives on complex systems. Cham, Switzerland. Springer.
Gubata, J. (2014). Just-in-time manufacturing: Research starters business. New York: Productivity Press.
Halpern, D. F. (1998). Teaching critical thinking for transfer across domains: Dispositions, skills, structure training, and metacognitive monitoring. American Psychologist, 53(4), 449–455. Retrieved from http://search.proquest.com.huaryu.kl.oakland.edu/docview/38581031?accountid=12924.
Hilton, H. H., D’Orso, S. J, & Wiener, N. (2017). Designer system of systems: A rational integrated approach of system engineering to tailored aerodynamics, aeroelasticity, aero-viscoelasticity, stability, control, geometry, materials, structures, propulsion, performance, sizing, weight, cost. In Kahlen, F.-J., Flumerfelt, S., & Alves, A. (Eds.), Transdisciplinary perspectives on complex systems. Cham, Switzerland: Springer International Publishing.
Hutchins, D. (2008). Hoshin kanri: The strategic approach to continuous improvement. New York: Gower Publishing.
Ichijo, K., & Nonaka, I. (2006). Knowledge creation and management: New challenges for managers. England: Oxford Press.
Jackson, M. C. (2003). Systems thinking: Creative holism for managers. Chichester: Wiley.
Keyte, B., & Locher, D. (2004). The complete lean enterprise: Value stream mapping for administrative and office processes. New York: Productivity Press.
Kirkbride, P. (2006). Developing transformational leaders: The full range leadership model in action [Electronic version]. Industrial and Commercial Training, 38, 23–32. Retrieved July 31, 2006, from http://www.emeraldinsight.com
Kivunja, C. (2015). Using De Bono’s six thinking hats model to teach critical thinking and problem solving skills essential for success in the 21st century economy. Creative Education, 6(3), 380–391. Retrieved from http://search.proquest.com.huaryu.kl.oakland.edu/docview/1671202906?accountid=12924.
Koenigsaecker, G. (2005). Leadership and the lean transformation. Manufacturing Engineering, 135(5), 17.
Liker, J., & Hoseus, M. (2008). Toyota culture: The heart and soul of the Toyota Way. New York: McGraw-Hill.
Mann, D. (2009). The missing link: Lean leadership. Frontiers of Health Services Managemen, 26(1), 15–26.
McDonough, W., & Braungart, M. (2002a). Cradle to cradle: Rethinking the way we make things. New York: North Point.
McDonough, W., & Braungart, M. (2002b). Design for the triple bottom line: New tools for sustainable commerce. Corporate Environmental Strategy, 9(3), 251–258.
Meade, C. M. (2006). Effects of nursing rounds: on patients’ call light use, satisfaction, and safety [Electronic version]. U.S. National Library of Medicine, 9, 58–71. Retrieved December 16, 2015, from: http://www.ncbi.nlm.nih.gov/pubmed/16954767
Narwanker, C., Wang, S., Etlassi, R., Calvo-Amodio, J., & Flumerfelt, S. (June, 2016). Complementarist approach to categorize different stakeholders within socio-technical systems. Paper Presentation and Conference Proceedings at the American Society for Engineering Management 2016 Annual Conference, New Orleans, LA.
Nicholas, J. (1998). Competitive manufacturing management: Continuous improvement, lean production, customer-focused quality. Boston: McGraw-Hill.
Oakland, J. S., & Tanner, S. (2007). Successful change management. Total Quality Management & Business Excellence, 18(1/2), 1–19. https://doi.org/10.1080/14783360601042890.
Philipoon, P., Pees, L., Taylor, B., & Huang, P. (1987). Dynamically adjusting the number of kanban systems in a JIT production system using estimated values of lead time. IEE Transactions, 199–207.
Porter, M. E. (1985). Competitive advantage: Creating and sustaining superior performance. New York: The Free Press.
Prabhuswamy, M. S., Nagesh, P., & Ravikumar, K. P. (2013). Statistical analysis and reliability estimation of total productive maintenance. IUP Journal of Operations Management, 12(1), 7–20.
Quinn, R. E. (2004). Building the bridge as you walk on it: A guide for leading change. San Francisco: Jossey-Bass.
Radeka, K. (2013). The mastery of innovation: A field guide to Lean Product Development. Boca Raton, FL: CRC Press.
Rosenbaum, M. (2004). Kata and the transmission of knowledge. Boston: Publication Center.
Rother, M., & Shook, J. (1998). Learning to see: Value stream mapping to créate value and eliminate muda. Brookline, MA: Lean Enterprise Institute.
Rother, M, (2010). Toyota Kata. New York: McGraw Hill.
Senge, P. M. (1990). The fifth discipline: The art and practice of the learning organization. Long; Sydney: Random House.
Shewhart, W. A. (1934). Some aspects of quality control. Mechanical Engineering, 56(12), 725–730.
Shimbun, N. (1988). Poka-yoke: Improving product quality by preventing defects. Portland, OR: Productivity Press.
Singh, N. (1995). Systems approach to computer-integrated design and manufacturing. New York: Wiley.
Spearman, M. L., Woodruff, D. L., & Hopp, W. J. (1990). CONWIP: A pull alternative to kanban. International Journal of Production Research, 28(5), 879.
Swank, C. K. (2003). The lean service machine. Harvard Business Review, 81(10), 123–129.
Taylor, F. W. (1911). The principles of scientific management. New York, NY: Harper & Bros.
Testani, M. V. (2008, October). Lean six sigma and corporate culture: Path forward is empowering IBM organizations to create and sustain meaningful change. In American Society for Engineering Management Conference, West Point, NY (pp. 1–6).
Testani, M. V., & Ramakrishnan, S. (2010). The role of leadership in sustaining a lean transformation. In IIE Annual Conference Proceedings (pp. 1–7).
Trist, E. (1981). The evolution of socio-technicals systems. Occasional paper No. 2.
Waterson, P. E., Gray, M. T., & Clegg, C. W. (2002). A sociotechnical method for designing work systems. Human Factors: The Journal of the Human Factors and Ergonomics Society, 44(3), 376–391. https://doi.org/10.1518/0018720024497628
Womack, J., & Jones, D. (1996). Lean thinking: Banish waste and create wealth in your corporation. New York: Free Press
Womack, J. P., & Jones, D. T. (2003). Lean thinking: Banish waste and create wealth in your corporation (2nd ed.). New York: Free Press
Wuestman, D., & Casey, J. (2015, Feb.). Lean leadership: Sustaining long-term process change. Strategic Finance, 96(8), 15+.
Yoji, A. (1991). Hoshin kanri: Policy deployment for successful TQM. New York: Productivity Press.
Zaleznik, A. (1992, March/April). Managers and leaders: Are they different? The Harvard Business Review, 61–71.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Nature Switzerland AG
About this chapter
Cite this chapter
Flumerfelt, S., Wenson, J. (2019). Accelerating Sustainability with Lean Leadership. In: Alves, A., Kahlen, FJ., Flumerfelt, S., Siriban-Manalang, A. (eds) Lean Engineering for Global Development. Springer, Cham. https://doi.org/10.1007/978-3-030-13515-7_13
Download citation
DOI: https://doi.org/10.1007/978-3-030-13515-7_13
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-13514-0
Online ISBN: 978-3-030-13515-7
eBook Packages: Business and ManagementBusiness and Management (R0)