Marketisation, Teaching, Learning and the Student Experience

  • Carolyn KaganEmail author
  • John Diamond
Part of the Rethinking University-Community Policy Connections book series (REUNCOPOCO)


In this chapter we continue to explore policy developments in relation to students’ experiences of higher education. The need for diversification of programmes of learning and curricular development and delivery, in the face of a more diverse student body is considered. Policy developments in supporting and assessing the quality of teaching in higher education, including the Teaching Excellence Framework are outlined. The emphasis on assessment of the student experience via the National Student Survey and associated policies for student volunteering and ‘employability’ are seen as symptoms of the increasing marketisation of public services and of higher education n particular, which place students as choice-making consumers, a position sometimes inimical to good community engagement.


Curriculum development Higher education academy Quality assessment Teaching excellence framework Marketisation NSS Employability Student volunteering 


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Copyright information

© The Author(s) 2019

Authors and Affiliations

  1. 1.Department of PsychologyManchester Metropolitan UniversityManchesterUK
  2. 2.Edge Hill UniversityOrmskirkUK

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