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The Road to Servitization pp 143–173Cite as

Translating PSS Strategy into Operations

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Abstract

The chapter deals with the importance of an effective translation of strategy (analysed in Chap. 4) into operations strategy and operations management .

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Notes

  1. 1.

    The Forrester effect (also known as Bullwhip effect) is a distribution channel phenomenon: it refers to increasing swings in inventory orders in response to shifts in customer demand, when moving upstream in the supply chain.

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Author information

Authors and Affiliations

  1. Sapienza University of Rome, Rome, Italy

    Alessandro Annarelli

  2. University of Udine, Udine, Italy

    Cinzia Battistella

  3. Sapienza University of Rome, Rome, Italy

    Fabio Nonino

Authors
  1. Alessandro Annarelli
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  2. Cinzia Battistella
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  3. Fabio Nonino
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Correspondence to Alessandro Annarelli .

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Annarelli, A., Battistella, C., Nonino, F. (2019). Translating PSS Strategy into Operations. In: The Road to Servitization. Springer, Cham. https://doi.org/10.1007/978-3-030-12251-5_5

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  • DOI: https://doi.org/10.1007/978-3-030-12251-5_5

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  • Online ISBN: 978-3-030-12251-5

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