Abstract
Governments and private companies are under increasing pressure to improve their efficiency in delivering more and better services to citizens. Faced with the new industrial context characterized by the opening of markets, the liberalization of trade and the emergence of information technologies (IT); this companies are forced to be more flexible to survive. As a result, IT activities are becoming increasingly important in the operation of government business. Actually the Information systems have become more complex, especially with the introduction of software packages based on fully technical platforms, this complexity and duplication of business information can lead to additional costs in terms of development and maintenance. In this context that the combination between the management of information system and lean principles namely in piloting software development projects could bring more and more fruitful results and will seeks incremental waste reduction and value enhancement.
We will try in this paper to show how Lean, from the world of manufacturing, applies to the field of information systems security can improve the performance and the security of the information system. This paper will be broken into four sections: Sect. 1 discuss the evolution of lean from the world of manufacturing to the IT functions, the second section discuss the history and the challenges of the information system, the third section presents the IT governance tools and the limits of their application and the last section recommends a methodology to improve the IT maturity of an organization by discussing how Lean can drive the success of IT environments of organizations. It ends by presenting the challenges of the application of lean thinking to the IT functions.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Elidrissi, D., Elidrissi, A.: Contribution des systèmes d’information à la performance des organisations: le cas des banques. la Revue des Sciences de Gestion 241(1), 55–61 (2010)
Laudon, K.C., Laudon, J.P.: Management Information System, Managing the Digital Firm, 12th edn, pp. 41–50. Prentice Hall, Upper Saddle River (2012)
Emiliani, M.L.: Origins of lean management in America: the role of Connecticut businesses. J. Manag. Hist. 12(2), 167–184 (2006)
Grzelczak, A., Werner-Lewandowska, K.: Importance of lean management in a contemporary enterprise – research results. Res. Logist. Prod. 6(3), 195–206 (2016)
Schwalbe, K.: Information Technology Project Management, 8th edn. Cengage Learning, Boston (2015)
Laudon, K.C., Laudon, J.P.: Management Information Systems: Managing the Digital Firm, 15th edn. Pearson, London (2018)
Womack, J.P., Jones, D.T., Roos, D.: The Machine That Changed the World. Free Press, New York (1990). SKU: 9794
Khmelevsky, Y., Li, X., Madnick, S.: Software development using agile and scrum in distributed teams. In: 2017 Annual IEEE International Systems Conference (SysCon) (2017)
Kheirandish, M.R.F., Khodashenas, H., Farkhondeh, K., Ebrahimi, F., Besharatifard, A.: An analysis on the evolution of Management Information Systems (MIS) and their new approaches. Interdisc. J. Contemp. Res. Bus. 4(12), 491–495 (2013)
Betz, C.T.: Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler’s Children, pp. 4–5. Morgan Kaufmann Publishers, Elsevier, San Francisco (2007)
Ignace, M.-P., Ignace, C., Médina, R., Contal, A.: la practique du Lean management dans l’IT. Pearson, London (2012)
Brand, K.: IT governance based on COBIT 4.1-A management Guide. Van Haren Publishing, Zaltbommel (2008)
Acknowledgement
At the end of this Paper, we express our gratitude and our sincere thanks to all those who contributed directly or indirectly to the realization of this article in particular M. Cherti and M. Bahaj who assisted us during the various stages of our work. Their guidance and valuable advice and availability have allowed us to master and overcome the challenges of this communication.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Nature Switzerland AG
About this paper
Cite this paper
Belkadi, S., Cherti, I., Bahaj, M. (2019). Lean in Information Technology: Produce the Human Before the Software. In: Khoukhi, F., Bahaj, M., Ezziyyani, M. (eds) Smart Data and Computational Intelligence. AIT2S 2018. Lecture Notes in Networks and Systems, vol 66. Springer, Cham. https://doi.org/10.1007/978-3-030-11914-0_29
Download citation
DOI: https://doi.org/10.1007/978-3-030-11914-0_29
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-11913-3
Online ISBN: 978-3-030-11914-0
eBook Packages: Intelligent Technologies and RoboticsIntelligent Technologies and Robotics (R0)