Development Outcomes of Training for Online Freelancing in the Philippines

  • Karsten EskelundEmail author
  • Richard Heeks
  • Brian Nicholson
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 933)


Impact sourcing focuses on training and hiring people who would otherwise not be able to land a job in the outsourcing business. The Philippine Government has initiated a training program to prepare people for online freelancing in socio-economically disadvantaged areas in the country.

We lack knowledge about the impact such training programs might have on marginalized individuals. Thus, this paper adds to previous research on impact sourcing by analyzing whether government-initiated training enables people in socio-economically disadvantaged areas to obtain online freelancing jobs. We analyze data from a survey and interviews with the Choice Framework.

We used an explanatory, mixed-methods approach. We used a survey to gather information from the trainees about their perception of the training. We also conducted interviews with trainees in selected locations.

The findings indicate that the trainees gained both technical and personal skills that enabled them to target jobs for which they were previously not qualified. However, structural challenges remained, such as a lack of a stable Internet connection in some areas.

This paper adds to previous research about impact sourcing, by examining how training can help marginalized people to obtain online freelancing jobs.


Employability Digital development Choices Training 


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.Alliance Manchester Business SchoolUniversity of ManchesterManchesterUK
  2. 2.Centre for Development InformaticsUniversity of ManchesterManchesterUK

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