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Evaluating the Performance of IT Governance in Service-Oriented Enterprises

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ICT for a Better Life and a Better World

Part of the book series: Lecture Notes in Information Systems and Organisation ((LNISO,volume 30))

Abstract

IT governance (ITG) has been defined as specifying the decision rights and accountability framework to encourage desirable behavior in use of IT. Due to growing the new concept “service-orientation” and its entrance to business terms, it is necessary to change the theory and mechanisms of implementation of ITG. Regardless of the need to a foundation for managing services and reforming mechanisms to govern IT as one of the most important enablers of business, organizational movements to service-orientation will be faced with serious challenges. The relationship between the ITG and service-oriented architecture (SOA) is discussable from two aspects: first, the role of an effective ITG in deploying SOA throughout the organization and second, necessary reforms in the traditional ITG methods in a service-oriented enterprise (SOE). In this paper, we have a particular focus on the second aspect to propose an evaluation framework for assessing ITG in SOEs.

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Acknowledgements

The authors would like to express appreciation to Mr. Yazdian and Mrs. Fasihi, the related staff of this research in the case company for their time and support for this study. The authors would also like to thank Mr. Karami, CEO of Golsoft Co., for his feedback and help throughout this work.

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Authors and Affiliations

  1. Department of Computer Engineering and Information Technology, Amirkabir University of Technology, 424 Hafez Ave, 15875-4413, Tehran, Iran

    Morteza Alaeddini & Seyed Alireza Hashemi

Authors
  1. Morteza Alaeddini
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  2. Seyed Alireza Hashemi
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Corresponding author

Correspondence to Morteza Alaeddini .

Editor information

Editors and Affiliations

  1. Department of Computer Science, Sultan Qaboos University, Muscat, Oman

    Youcef Baghdadi

  2. Business Department, Paris Nanterre University, Nanterre, France

    Antoine Harfouche

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Alaeddini, M., Hashemi, S.A. (2019). Evaluating the Performance of IT Governance in Service-Oriented Enterprises. In: Baghdadi, Y., Harfouche, A. (eds) ICT for a Better Life and a Better World. Lecture Notes in Information Systems and Organisation, vol 30. Springer, Cham. https://doi.org/10.1007/978-3-030-10737-6_21

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