Abstract
Given the broad and vague character of the concept of quality, and given the relativity of quality perspectives, the concept itself does not prescribe how it is going to be used. It does not set itself in motion. Let us look at how it happens.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Arnaboldi, Michela, and Giovanni Azzone. 2010. Constructing Performance Measurement in the Public Sector. Critical Perspectives on Accounting 21 (4): 266–282.
Beer, David. 2016. Metric Power. London: Palgrave Macmillan.
Boedker, Christina, and Wai Chua. 2013. Accounting as an Affective Technology: A Study of Circulation, Agency and Entrancement. Accounting, Organizations and Society 38 (4): 245–267.
Boyte, Harry. 2011. Constructive Politics as Public Work: Organizing the Literature. Political Theory 39 (5): 630–660.
Brown, Wendy. 2015. Undoing the Demos. New York: Zone Books.
Bruno, Isabelle, Emmanuel Didier, and Tommaso Vitale. 2014. Statactivism. Forms of Action between Disclosure and Affirmation. Partecipazione e Conflitto 7 (2): 198–220.
Buzan, Barry, Ole Wæver, and Jaap de Wilde. 1998. Security: A New Framework for Analysis. Boulder: Lynne Rienner.
Callon, Michel. 1998. An Essay on Framing and Overflowing: Economic Externalities Revisited by Sociology. In The Laws of the Markets, ed. M. Callon, 244–269. Oxford: Blackwell.
Callon, Michel, Cécile Méadel, and Vololona Rabeharisoa. 2002. The Economy of Qualities. Economy and Society 31 (2): 194–217.
Cohen, Bernard I. 2006. The Triumph of Numbers: How Counting Shaped Modern Life. New York: W. W. Norton.
Dahler-Larsen, Peter. 2013. Constitutive Effects of Performance Indicators: Getting Beyond Unintended Consequences. Public Management Review 16 (7): 969–986.
———. 2016. Tæller Vi Det Der Tæller. Målstyring og Standardisering i Arbejdslivet [Do We Count What Counts? Management by Objectives and Standardization in Working Life]. In Moderne Arbejdsliv, ed. M.F. Andersen and L. Tanggard, 109–132. Copenhagen: Klim.
Dahler-Larsen, Peter, and Signe Pihl-Thingvad. 2014. Resultatmålinger og Stress [Performance Measurement and Stress]. Odense: University Press of Southern Denmark.
Dambrin, Claire, and Keith Robson. 2011. Tracing Performance in the Pharmaceutical Industry: Ambivalence, Opacity and the Performativity of Flawed Measures. Accounting, Organizations and Society 36 (7): 428–455.
Dewey, John. 1931. Philosophy and Civilization. New York: G. P. Putnam’s Sons.
Englund, Hans, and Magnus Frostenson. 2017. Managing Performance Evaluation Uncertainties in Schools: When Teachers Become Struggling Performers. European Educational Research Journal (online): 1–22.
Espeland, Wendy N., and Michael Sauder. 2007. Rankings and Reactivity: How Public Measures Recreate Social Worlds. American Journal of Sociology 113 (1): 1–40.
Feldman, Martha A., and Wanda Orlikowski. 2011. Theorizing Practice and Practicing Theory. Organization Science 22 (5): 1240–1253.
Fochler, Maximilian, and Sarah de Rijcke. 2017. Implicated in the Indicator Game? An Experimental Debate. Engaging Science, Technology, and Society 3: 21–40.
Habermas, Jürgen. 1991. The Structural Transformation of the Public Sphere: An Inquiry into a Category of Bourgeois Society. Cambridge, MA: The MIT Press.
Hackett, Edward J., Olga Amsterdamska, Michael Lynch, and Judy Wajcman. 2008. The Handbook of Science and Technology Studies. Cambridge, MA: The MIT Press.
House, Ernest R., and Kenneth R. Howe. 2000. Deliberative Democratic Evaluation. New Directions for Evaluation 85: 3–12.
Jensen, Casper Bruun. 2011. Making Lists, Enlisting Scientists: The Bibliometric Indicator, Uncertainty and Emergent Agency. Science Studies 24 (2): 64–84.
Kelman, Steven, and John N. Friedman. 2009. Performance Improvement and Performance Dysfunction: An Empirical Examination of Distortionary Impacts of the Emergency Room Wait-Time Target in the English National Health Service. Journal of Public Administration Research and Theory 19 (4): 917–946.
Lamont, Michèle. 2009. How Professors Think: Inside the Curious World of Academic Judgment. Cambridge, MA: Harvard University Press.
Latour, Bruno. 1987. Science in Action: How to Follow Scientists and Engineers through Society. Stony Stratford: Open University Press.
Meyer, John W., and Brian Rowan. 1977. Institutionalized Organizations: Formal Structure as Myth and Ceremony. American Journal of Sociology 83: 340–363.
Moe, Terry M. 2005. Power and Political Institutions. Perspectives on Politics 3 (2): 215–233.
Moed, Henk. 2018. Towards a Multi-Paradigmatic, Value Free Informetrics: A Reply to Paul Wouters’ Book Review “The Failure of a Paradigm”. Journal of Informetrics. https://doi.org/10.1016/j.joi.2018.03.003.
Mortensen, Nils. 2004. Det Paradoksale Samfund [The Paradoxical Society]. Copenhagen: Hans Reitzel.
Mouritzen, P.E., Niels Opstrup, and Pernille Bak Pedersen. 2018. En fremmed kommer til byen. Ti år med den bibliometriske forskningsindikator [A Stranger Comes to Town. Ten Years with the Bibliometric Research Indicator]. Odense: University of Southern Denmark Press.
Øvretveit, John. 2005. Public Service Quality Improvement. In The Oxford Handbook of Public Management, ed. E. Ferlie, L.E. Lynn Jr., and C. Pollitt. New York: Oxford University Press.
Palonen, Kari. 2002. The History of Concepts as a Style of Political Theorizing: Quentin Skinner’s and Reinhart Koselleck’s Subversion of Normative Political Theory. European Journal of Political Theory 1 (1): 91–106.
Pinch, Trevor J., and Wiebe E. Bijker. 1984. The Social Construction of Facts and Artefacts: Or How the Sociology of Science and the Sociology of Technology Might Benefit Each Other. Social Studies of Science 14 (3): 399–441.
Pollock, Neil, Luciana D’Adderio, Robin Williams, and Ludovic Leforestier. 2018. Conforming or Transforming? How Organizations Respond to Multiple Rankings. Accounting, Organizations and Society 64: 55–68.
Porter, Theodore M. 1994. Making Things Quantitative. Science in Context 7 (3): 389–407.
———. 1995. Trust in Numbers: The Pursuit of Objectivity in Science and Public Life. Princeton: Princeton University Press.
Power, Michael. 1996. Making Things Auditable. Accounting, Organizations and Society 21 (2/3): 289–315.
Roberts, John. 2018. Managing Only with Transparency: The Strategic Functions of Ignorance. Critical Perspectives on Accounting 55: 53–60.
Säljö, Roger. 2002. My Brain’s Running Slow Today. Studies in Philosophy and Education 21: 389–405.
Sauder, Michael, and Wendy N. Espeland. 2009. The Discipline of Rankings: Tight Coupling and Organizational Change. American Sociological Review 74 (1): 63–82.
Schwandt, Thomas A. 1994. Constructivist, Interpretivist Approaches to Human Inquiry. In Handbook of Qualitative Research, ed. N. Denzin and Y. Lincoln, 118–137. Thousand Oaks: Sage.
Scott, W. Richard. 1992. Organizations. Rational, Natural and Open Systems. Englewood Cliffs: Prentice-Hall.
Shore, Cris, and Susan Wright. 2015. Governing by Numbers: Audit Culture, Rankings and the New World Order. Social Anthropology 23 (1): 22–28.
Smith, Peter. 1995. On the Unintended Consequences of Publishing Performance Data in the Public Sector. International Journal of Public Administration 18 (2–3): 277–310.
Stark, David. 2009. The Sense of Dissonance, Accounts of Worth in Economic Life. Princeton: Princeton University Press.
Stilgoe, Jack, Richard Owen, and Phil Macnaghten. 2013. Developing a Framework for Responsible Innovation. Research Policy 42: 1568–1580.
van Thiel, Sandra, and Frans L. Leeuw. 2002. The Performance Paradox in the Public Sector. Public Performance and Management Review 25 (3): 267–281.
Vattimo, Gianni. 2005. Nihilisme og Emancipation. Etik, Politik, Ret [Nihilsm and Emancipation. Ethics, Politics, and Law]. Aarhus: Aarhus University Press.
Venturini, Tommaso. 2010. Diving in Magma: How to Explore Controversies with Actor–Network Theory. Public Understanding of Science 19 (3): 258–273.
Wallenburg, Iris, Julia Quartz, and Roland Bal. 2016. Making Hospitals Governable: Performativity and Institutional Work in Ranking Practices. Administration & Society: 1–27.
Weick, Karl E. 1995. Sensemaking in Organizations. Thousand Oaks: Sage.
Wouters, Paul. 2018. Book Review: The Failure of a Paradigm. Henk F. Moed. Applied Evaluative Informetrics. Journal of Informetrics 12 (2): 534–540.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
Copyright information
© 2019 The Author(s)
About this chapter
Cite this chapter
Dahler-Larsen, P. (2019). Qualitization and Models of Qualitization. In: Quality. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-10392-7_5
Download citation
DOI: https://doi.org/10.1007/978-3-030-10392-7_5
Published:
Publisher Name: Palgrave Macmillan, Cham
Print ISBN: 978-3-030-10391-0
Online ISBN: 978-3-030-10392-7
eBook Packages: Social SciencesSocial Sciences (R0)