Skip to main content

Qualitization and Models of Qualitization

  • Chapter
  • First Online:
Quality

Abstract

Given the broad and vague character of the concept of quality, and given the relativity of quality perspectives, the concept itself does not prescribe how it is going to be used. It does not set itself in motion. Let us look at how it happens.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

eBook
USD 16.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 16.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 84.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Arnaboldi, Michela, and Giovanni Azzone. 2010. Constructing Performance Measurement in the Public Sector. Critical Perspectives on Accounting 21 (4): 266–282.

    Article  Google Scholar 

  • Beer, David. 2016. Metric Power. London: Palgrave Macmillan.

    Book  Google Scholar 

  • Boedker, Christina, and Wai Chua. 2013. Accounting as an Affective Technology: A Study of Circulation, Agency and Entrancement. Accounting, Organizations and Society 38 (4): 245–267.

    Article  Google Scholar 

  • Boyte, Harry. 2011. Constructive Politics as Public Work: Organizing the Literature. Political Theory 39 (5): 630–660.

    Article  Google Scholar 

  • Brown, Wendy. 2015. Undoing the Demos. New York: Zone Books.

    Google Scholar 

  • Bruno, Isabelle, Emmanuel Didier, and Tommaso Vitale. 2014. Statactivism. Forms of Action between Disclosure and Affirmation. Partecipazione e Conflitto 7 (2): 198–220.

    Google Scholar 

  • Buzan, Barry, Ole Wæver, and Jaap de Wilde. 1998. Security: A New Framework for Analysis. Boulder: Lynne Rienner.

    Google Scholar 

  • Callon, Michel. 1998. An Essay on Framing and Overflowing: Economic Externalities Revisited by Sociology. In The Laws of the Markets, ed. M. Callon, 244–269. Oxford: Blackwell.

    Google Scholar 

  • Callon, Michel, Cécile Méadel, and Vololona Rabeharisoa. 2002. The Economy of Qualities. Economy and Society 31 (2): 194–217.

    Article  Google Scholar 

  • Cohen, Bernard I. 2006. The Triumph of Numbers: How Counting Shaped Modern Life. New York: W. W. Norton.

    Google Scholar 

  • Dahler-Larsen, Peter. 2013. Constitutive Effects of Performance Indicators: Getting Beyond Unintended Consequences. Public Management Review 16 (7): 969–986.

    Article  Google Scholar 

  • ———. 2016. Tæller Vi Det Der Tæller. Målstyring og Standardisering i Arbejdslivet [Do We Count What Counts? Management by Objectives and Standardization in Working Life]. In Moderne Arbejdsliv, ed. M.F. Andersen and L. Tanggard, 109–132. Copenhagen: Klim.

    Google Scholar 

  • Dahler-Larsen, Peter, and Signe Pihl-Thingvad. 2014. Resultatmålinger og Stress [Performance Measurement and Stress]. Odense: University Press of Southern Denmark.

    Google Scholar 

  • Dambrin, Claire, and Keith Robson. 2011. Tracing Performance in the Pharmaceutical Industry: Ambivalence, Opacity and the Performativity of Flawed Measures. Accounting, Organizations and Society 36 (7): 428–455.

    Article  Google Scholar 

  • Dewey, John. 1931. Philosophy and Civilization. New York: G. P. Putnam’s Sons.

    Google Scholar 

  • Englund, Hans, and Magnus Frostenson. 2017. Managing Performance Evaluation Uncertainties in Schools: When Teachers Become Struggling Performers. European Educational Research Journal (online): 1–22.

    Google Scholar 

  • Espeland, Wendy N., and Michael Sauder. 2007. Rankings and Reactivity: How Public Measures Recreate Social Worlds. American Journal of Sociology 113 (1): 1–40.

    Article  Google Scholar 

  • Feldman, Martha A., and Wanda Orlikowski. 2011. Theorizing Practice and Practicing Theory. Organization Science 22 (5): 1240–1253.

    Article  Google Scholar 

  • Fochler, Maximilian, and Sarah de Rijcke. 2017. Implicated in the Indicator Game? An Experimental Debate. Engaging Science, Technology, and Society 3: 21–40.

    Article  Google Scholar 

  • Habermas, Jürgen. 1991. The Structural Transformation of the Public Sphere: An Inquiry into a Category of Bourgeois Society. Cambridge, MA: The MIT Press.

    Google Scholar 

  • Hackett, Edward J., Olga Amsterdamska, Michael Lynch, and Judy Wajcman. 2008. The Handbook of Science and Technology Studies. Cambridge, MA: The MIT Press.

    Google Scholar 

  • House, Ernest R., and Kenneth R. Howe. 2000. Deliberative Democratic Evaluation. New Directions for Evaluation 85: 3–12.

    Article  Google Scholar 

  • Jensen, Casper Bruun. 2011. Making Lists, Enlisting Scientists: The Bibliometric Indicator, Uncertainty and Emergent Agency. Science Studies 24 (2): 64–84.

    Google Scholar 

  • Kelman, Steven, and John N. Friedman. 2009. Performance Improvement and Performance Dysfunction: An Empirical Examination of Distortionary Impacts of the Emergency Room Wait-Time Target in the English National Health Service. Journal of Public Administration Research and Theory 19 (4): 917–946.

    Article  Google Scholar 

  • Lamont, Michèle. 2009. How Professors Think: Inside the Curious World of Academic Judgment. Cambridge, MA: Harvard University Press.

    Book  Google Scholar 

  • Latour, Bruno. 1987. Science in Action: How to Follow Scientists and Engineers through Society. Stony Stratford: Open University Press.

    Google Scholar 

  • Meyer, John W., and Brian Rowan. 1977. Institutionalized Organizations: Formal Structure as Myth and Ceremony. American Journal of Sociology 83: 340–363.

    Article  Google Scholar 

  • Moe, Terry M. 2005. Power and Political Institutions. Perspectives on Politics 3 (2): 215–233.

    Article  Google Scholar 

  • Moed, Henk. 2018. Towards a Multi-Paradigmatic, Value Free Informetrics: A Reply to Paul Wouters’ Book Review “The Failure of a Paradigm”. Journal of Informetrics. https://doi.org/10.1016/j.joi.2018.03.003.

    Article  Google Scholar 

  • Mortensen, Nils. 2004. Det Paradoksale Samfund [The Paradoxical Society]. Copenhagen: Hans Reitzel.

    Google Scholar 

  • Mouritzen, P.E., Niels Opstrup, and Pernille Bak Pedersen. 2018. En fremmed kommer til byen. Ti år med den bibliometriske forskningsindikator [A Stranger Comes to Town. Ten Years with the Bibliometric Research Indicator]. Odense: University of Southern Denmark Press.

    Google Scholar 

  • Øvretveit, John. 2005. Public Service Quality Improvement. In The Oxford Handbook of Public Management, ed. E. Ferlie, L.E. Lynn Jr., and C. Pollitt. New York: Oxford University Press.

    Google Scholar 

  • Palonen, Kari. 2002. The History of Concepts as a Style of Political Theorizing: Quentin Skinner’s and Reinhart Koselleck’s Subversion of Normative Political Theory. European Journal of Political Theory 1 (1): 91–106.

    Article  Google Scholar 

  • Pinch, Trevor J., and Wiebe E. Bijker. 1984. The Social Construction of Facts and Artefacts: Or How the Sociology of Science and the Sociology of Technology Might Benefit Each Other. Social Studies of Science 14 (3): 399–441.

    Article  Google Scholar 

  • Pollock, Neil, Luciana D’Adderio, Robin Williams, and Ludovic Leforestier. 2018. Conforming or Transforming? How Organizations Respond to Multiple Rankings. Accounting, Organizations and Society 64: 55–68.

    Article  Google Scholar 

  • Porter, Theodore M. 1994. Making Things Quantitative. Science in Context 7 (3): 389–407.

    Article  Google Scholar 

  • ———. 1995. Trust in Numbers: The Pursuit of Objectivity in Science and Public Life. Princeton: Princeton University Press.

    Google Scholar 

  • Power, Michael. 1996. Making Things Auditable. Accounting, Organizations and Society 21 (2/3): 289–315.

    Article  Google Scholar 

  • Roberts, John. 2018. Managing Only with Transparency: The Strategic Functions of Ignorance. Critical Perspectives on Accounting 55: 53–60.

    Article  Google Scholar 

  • Säljö, Roger. 2002. My Brain’s Running Slow Today. Studies in Philosophy and Education 21: 389–405.

    Article  Google Scholar 

  • Sauder, Michael, and Wendy N. Espeland. 2009. The Discipline of Rankings: Tight Coupling and Organizational Change. American Sociological Review 74 (1): 63–82.

    Article  Google Scholar 

  • Schwandt, Thomas A. 1994. Constructivist, Interpretivist Approaches to Human Inquiry. In Handbook of Qualitative Research, ed. N. Denzin and Y. Lincoln, 118–137. Thousand Oaks: Sage.

    Google Scholar 

  • Scott, W. Richard. 1992. Organizations. Rational, Natural and Open Systems. Englewood Cliffs: Prentice-Hall.

    Google Scholar 

  • Shore, Cris, and Susan Wright. 2015. Governing by Numbers: Audit Culture, Rankings and the New World Order. Social Anthropology 23 (1): 22–28.

    Article  Google Scholar 

  • Smith, Peter. 1995. On the Unintended Consequences of Publishing Performance Data in the Public Sector. International Journal of Public Administration 18 (2–3): 277–310.

    Article  Google Scholar 

  • Stark, David. 2009. The Sense of Dissonance, Accounts of Worth in Economic Life. Princeton: Princeton University Press.

    Book  Google Scholar 

  • Stilgoe, Jack, Richard Owen, and Phil Macnaghten. 2013. Developing a Framework for Responsible Innovation. Research Policy 42: 1568–1580.

    Article  Google Scholar 

  • van Thiel, Sandra, and Frans L. Leeuw. 2002. The Performance Paradox in the Public Sector. Public Performance and Management Review 25 (3): 267–281.

    Article  Google Scholar 

  • Vattimo, Gianni. 2005. Nihilisme og Emancipation. Etik, Politik, Ret [Nihilsm and Emancipation. Ethics, Politics, and Law]. Aarhus: Aarhus University Press.

    Google Scholar 

  • Venturini, Tommaso. 2010. Diving in Magma: How to Explore Controversies with Actor–Network Theory. Public Understanding of Science 19 (3): 258–273.

    Article  Google Scholar 

  • Wallenburg, Iris, Julia Quartz, and Roland Bal. 2016. Making Hospitals Governable: Performativity and Institutional Work in Ranking Practices. Administration & Society: 1–27.

    Google Scholar 

  • Weick, Karl E. 1995. Sensemaking in Organizations. Thousand Oaks: Sage.

    Google Scholar 

  • Wouters, Paul. 2018. Book Review: The Failure of a Paradigm. Henk F. Moed. Applied Evaluative Informetrics. Journal of Informetrics 12 (2): 534–540.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Peter Dahler-Larsen .

Rights and permissions

Reprints and permissions

Copyright information

© 2019 The Author(s)

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Dahler-Larsen, P. (2019). Qualitization and Models of Qualitization. In: Quality. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-10392-7_5

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-10392-7_5

  • Published:

  • Publisher Name: Palgrave Macmillan, Cham

  • Print ISBN: 978-3-030-10391-0

  • Online ISBN: 978-3-030-10392-7

  • eBook Packages: Social SciencesSocial Sciences (R0)

Publish with us

Policies and ethics