Abstract
What? This chapter sets out the fourth stage of the five-stage Adaptive Learning Pathway for Systemic Leadership, which focuses on the importance of involving people and endeavouring to restore a listening ear for the ‘joined up’ nature of individuals, rather than enacting a fragmented landscape of specialised services. There are four suggested resources signposted for thinking about people, whether within organisations, across organisations or within communities. These include changing conversations, Soft Systems Methodology, Interactive Planning and Community Operational Research. The operational principle for focusing on people is participation: the chapter concludes with the associated key facet of systemic leadership for this principle.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Bibliography
Ackermann, F. (2012). Problem Structuring Methods ‘in the Dock’: Arguing the Case for Soft OR. European Journal of Operational Research, 219(3), 652–658.
Ackoff, R. L. (1981). Creating the Corporate Future. New York, Chichester, Brisbane, and Toronto: Wiley.
Ackoff, R. L. (1999). Re-creating the Corporation: A Design of Organizations for the 21st Century. New York: Oxford University Press.
Ackoff, R. L. (2001). A Brief Guide to Interactive Planning and Idealized Design. Bryn Mawr, PA. Retrieved November 2015 via Ackoff Center Weblog. https://www.ida.liu.se/~steho87/und/htdd01/AckoffGuidetoIdealizedRedesign.pdf.
Ackoff, R. L. (2004). A Black Ghetto’s Research on a University. In G. Midgley & A. E. Ochoa-Arias (Eds.), Community Operational Research: OR and Systems Thinking for Community Development. New York: Kluwer Academic/Plenum Publishers.
Ackoff, R. L. (2006). Why Few Organizations Adopt Systems Thinking. Systems Research and Behavioral Science, 23(5), 705–708.
Adebowale, V., & Kippin, H. (2017). From Public Services to “Services to the Public”: The Three Elements of Contemporary Welfare. Retrieved from http://blogs.lse.ac.uk/politicsandpolicy/services-to-the-public/.
Arnstein, S. R. (1969). A Ladder of Citizen Participation. Journal of the American Institute of Planners, 35(4), 216–224.
Bartunek, J. M., & Moch, M. K. (1987). First-Order, Second-Order, and Third-Order Change and Organization Development Interventions: A Cognitive Approach. The Journal of Applied Behavioral Science, 23(4), 483–500.
Bennis, W. (1969). Organization Development: Its Nature, Origins and Prospects. Reading, MA: Addison-Wesley.
Bohm, D. (1987). Unfolding Meaning. London: Routledge.
Bohm, D. (1999). On Dialogue. London: Routledge.
Bradbury, H. (Ed.). (2015). The Sage Handbook of Action Research (3rd ed.). London, Thousand Oaks, CA, New Delhi, and Singapore: Sage.
Checkland, P. (2012). Four Conditions for Serious Systems Thinking and Action. Systems Research and Behavioral Science, 29(5), 465–469.
Checkland, P., & Poulter, J. (2006). Learning for Action: A Short Definitive Account of Soft Systems Methodology and Its Use for Practitioner, Teachers, and Students. Chichester, UK: Wiley.
Checkland, P., & Scholes, P. (1990). Soft Systems Methodology in Action. Chichester, UK: Wiley.
Emery, F. E., & Trist, E. L. (2012). Towards a Social Ecology: Contextual Appreciations of the Future in the Present. New York: Springer Science & Business Media.
Engeström, Y., & Sannino, A. (2010). Studies of Expansive Learning: Foundations, Findings and Future Challenges. Educational Research Review, 5(1), 1–24.
Flood, R. L., & Jackson, M. C. (1991). Creative Problem Solving: Total Systems Intervention. Chichester: Wiley.
Gregory, A. J., & Atkins, J. P. (2018). Community Operational Research and Citizen Science: Two Icons in Need of Each Other? European Journal of Operational Research, 268(3), 1111–1124.
Herron, R. (2013). Community OR. In S. I. Gass & M. C. Fu (Eds.), Encyclopedia of Operations Research and Management Science (pp. 200–206). Boston, MA: Springer US.
Herron, R., & Mendiwelso-Bendek, Z. (2018). Supporting Self-Organised Community Research Through Informal Learning. European Journal of Operational Research, 268(3), 825–835.
Hesse-Biber, S. N., & Leavy, P. (2010). Handbook of Emergent Methods. New York: The Guilford Press.
Hobbs, C. (2016). Tapping the Resource Within? Exploring a Learning Pathway for Systemic Leadership Within Local Governance Networks. Unpublished Doctoral Dissertation. Ph.D. Systems Science, University of Hull, Hull, UK.
Howick, S., & Ackermann, F. (2011). Mixing OR Methods in Practice: Past, Present and Future Directions. European Journal of Operational Research, 215(3), 503–511.
Jackson, M. C. (2003). Systems Thinking: Creative Holism for Managers. Chichester, UK: Wiley.
Kirby, M., & Rosenhead, J. (2010). IFORS’ Operational Research Hall of Fame: Russell L. Ackoff. International Transactions in Operational Research, 17(1), 145–151.
Lewin, K. (1946). Action Research and Minority Problems. Journal of Social Issues, 2(4), 34–46.
Local Government Association. (2017). New Conversations: LGA Guide to Engagement. London: LGA.
Midgley, G. (2000). Systemic Intervention: Philosophy, Methodology, and Practice. New York: Kluwer Academic/Plenum Publishers.
Midgley, G., Johnson, M. P., & Chichirau, G. (2017). What Is Community Operational Research? European Journal of Operational Research. Advance online publication, from http://www.sciencedirect.com/science/article/pii/S0377221717307452.
Midgley, G., & Ochoa-Arias, A. E. (2004). Community Operational Research: OR and Systems Thinking for Community Development. New York: Kluwer Academic/Plenum Publishers.
Mingers, J., & Rosenhead, J. (2004). Problem Structuring Methods in Action. European Journal of Operational Research, 152(3), 530–554.
Ritchie, C. (2004). Housing in the Dearne Valley: Doing Community OR with the Thurnscoe Tenants Housing Co-operative. In G. Midgley & A. E. Ochoa-Arias (Eds.), Community Operational Research: OR and Systems Thinking for Community Development (pp. 121–142). New York: Kluwer Academic/Plenum Publishers.
Rosenhead, J. (1996). What’s the Problem? An Introduction to Problem Structuring Methods. Interfaces, 26(6), 117–131.
Shaw, P. (2002). Changing Conversations in Organizations: A Complexity Approach to Change (Vol. 6). London and New York: Routledge.
Shaw, P., & Stacey, R. (Eds.). (2005). Experiencing Spontaneity, Risk & Improvisation in Organizational Life: Working Live. London and New York: Routledge.
Shotter, J. (1993). Conversational Realities: Constructing Life Through Language. London: Sage.
Snyder, W. M., & Wenger, E. (2010). Our World as a Learning System: A Communities of Practice Approach. In C. Blackmore (Ed.), Social Learning Systems and Communities of Practice. Dordrecht: Springer.
Stacey, R. D. (2012). Tools and Techniques of Leadership and Management: Meeting the Challenge of Complexity. Abingdon, Oxon, and New York: Routledge.
Stacey, R. D., & Mowles, C. (2015). Strategic Management and Organisational Dynamics: The Challenge of Complexity to Ways of Thinking About Organisations (7th ed.). Harlow, England: Pearson Education Limited.
Weick, K. E. (1995). Sensemaking in Organizations: Foundations for Organizational Science. Thousand Oaks, CA: Sage.
Wenger, E. (2000). Communities of Practice and Social Learning Systems. Organization, 7(2), 225–246.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
Copyright information
© 2019 The Author(s)
About this chapter
Cite this chapter
Hobbs, C. (2019). People Matter. In: Systemic Leadership for Local Governance. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-08280-2_5
Download citation
DOI: https://doi.org/10.1007/978-3-030-08280-2_5
Published:
Publisher Name: Palgrave Macmillan, Cham
Print ISBN: 978-3-030-08279-6
Online ISBN: 978-3-030-08280-2
eBook Packages: Political Science and International StudiesPolitical Science and International Studies (R0)