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An Evaluation of the National Open Government Data (OGD) Portal of the United Arab Emirates

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Digital Transformation in Business and Society

Abstract

The purport of this chapter is to evaluate the national open government data (OGD) portal of the United Arab Emirates (https://bayanat.ae/). OGD relates to the provision of datasets by the government bodies via dedicated online portals in a bid to promote citizen participation, administrative transparency and administrative efficiency. Hitherto, the datasets were stored in government repositories and remained inaccessible to the public. It is anticipated that the published datasets might be useful for the stakeholders (citizens, private sector professionals, professionals from non-governmental organizations, software developers, etc.) for deriving value out of the same. Specifically, the chapter invokes two frameworks—the usability framework (Machova, Hub, & Lnenicka, Aslib Journal of Information Management. https://doi.org/10.1108/AJIM-02-2018-0026, 2018), underlining the need for maintaining the quality of the datasets published online, and the website quality framework (Sorum, Andersen, & Clemmensen, Transforming Government: People, Process and Policy, 7(3), 322–341, 2013), underlining the need to maintain the user-friendliness tenet of a government website. The findings from the study suggest that there are several hindrances as far as the re-use of datasets by a large section of stakeholders is concerned.

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Authors and Affiliations

  1. Central University of Haryana, Mohindergarh, India

    Stuti Saxena

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  1. Stuti Saxena
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Correspondence to Stuti Saxena .

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Editors and Affiliations

  1. Fort Hays State University, Hays, KS, USA

    Babu George

  2. University of Puerto Rico, San Juan, Puerto Rico

    Justin Paul

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Saxena, S. (2020). An Evaluation of the National Open Government Data (OGD) Portal of the United Arab Emirates. In: George, B., Paul, J. (eds) Digital Transformation in Business and Society. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-08277-2_12

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