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Structuring Business Process Management

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The Art of Structuring

Abstract

This contribution discusses business process management. We explain what business process management is, why it is important and how it can be structured. We refer to our textbook Fundamentals of Business Process Management and present the lifecycle that it builds upon. Furthermore, we describe the six capability areas of business process management and a corresponding maturity model. We conclude with an outlook on how business process management might evolve in the future.

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Author information

Authors and Affiliations

  1. Wirtschaftsuniversität Wien, Vienna, Austria

    Jan Mendling

  2. University of Tartu, Tartu, Estonia

    Marlon Dumas

  3. University of Melbourne, Melbourne, Australia

    Marcello La Rosa

  4. Vrije Universiteit Amsterdam, Amsterdam, The Netherlands

    Hajo A. Reijers

Authors
  1. Jan Mendling
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  2. Marlon Dumas
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  3. Marcello La Rosa
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  4. Hajo A. Reijers
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Corresponding author

Correspondence to Jan Mendling .

Editor information

Editors and Affiliations

  1. Department of Information Systems, University of MĂĽnster, MĂĽnster, Germany

    Katrin Bergener

  2. Department of Information Systems, University of MĂĽnster, MĂĽnster, Germany

    Michael Räckers

  3. Department of Information Systems, University of MĂĽnster, MĂĽnster, Germany

    Armin Stein

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Mendling, J., Dumas, M., La Rosa, M., Reijers, H.A. (2019). Structuring Business Process Management. In: Bergener, K., Räckers, M., Stein, A. (eds) The Art of Structuring. Springer, Cham. https://doi.org/10.1007/978-3-030-06234-7_19

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