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Knowledge Management for Democratic Governance of Socio-Technical Systems

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The Future of Digital Democracy

Abstract

The Digital Transformation (DX) is a broad term describing the changes and innovations brought about by the introduction of information and communication technologies into all aspects of society. One such innovation is to empower bottom-up, self-governing socio-technical systems for a range of applications. Such systems can be based on Ostrom’s design principles for self-governing institutions for sustainable common-pool resource management. However, two of these principles, both focussing on self-determination, are vulnerable to distortion: either from within, as a narrow clique take control and run the system in their own, rather than the collective, interest; or from without, as an external authority constrains opportunities for self-organisation. In this chapter, we propose that one approach to maintaining ‘good’, ‘democratic’ self-governance is to appeal to the transparent and inclusive knowledge management processes that were critical to the successful and sustained period of classical Athenian democracy, and reproduce those in computational form. We review a number of emerging technologies which could provide the building blocks for democratic self-governance in socio-technical systems. However, the reproduction of analogue social processes in digital form is not seamless and not without impact on, or consequences for, society, and we also consider a number of open issues which could disrupt this proposal. We conclude with the observation that ‘democracy’ is not an end-state, and emphasise that self-governing socio-technical systems need responsible design and deployment of technologies that allow for continuous re-design and self-organisation.

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Notes

  1. 1.

    Ostrom’s eight common features of institutions are: lear boundaries, rule-environment congruence, participation in collective choice, monitoring and enforcement, graduated sanctions, fast and cheap dispute resolution, recognition of minimal rights to self-organise, nested enterprises—see [31] for details.

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Acknowledgements

The first author has been partially supported by the Leverhulme Trust, Research Fellowship RF-2016-451.

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Appendix A: Ostrom’s Institutional Design Principles

Appendix A: Ostrom’s Institutional Design Principles

Ostrom’s eight institutional design principles are [31, pp. 91–101]:

  1. 1.

    Clearly defined boundaries—“Individuals or households who have rights to withdraw resource units from the CPR must be clearly defined, as must the boundaries of the CPR itself.”

  2. 2.

    Congruence between appropriation and provision rules and local conditions—“Appropriation rules restricting time, place, technology, and/or quantity of resource units are related to local conditions and to provision rules requiring labor, materials, and/or money.”

  3. 3.

    Collective-choice arrangements—“Most individuals affected by the operational rules can participate in modifying the operational rules.”

  4. 4.

    Monitoring—“Monitors, who actively audit CPR conditions and appropriator behaviour, are accountable to the appropriators or are the appropriators.”

  5. 5.

    Graduated sanctions—“Appropriators who violate operational rules are likely to be assessed [sic] graduated sanctions (depending on the seriousness and context of the offence) by other appropriators, by officials accountable to these appropriators, or by both.”

  6. 6.

    Conflict-resolution mechanisms—“Appropriators and their officials have rapid access to low-cost local arenas to resolve conflicts among appropriators or between appropriators and officials.”

  7. 7.

    Minimal recognition of rights to organise—“The rights of appropriators to devise their own institutions are not challenged by external governmental authorities.”

  8. 8.

    Nested enterprises—“Appropriation, provision, monitoring, enforcement, conflict resolution, and governance activities are organised in multiple layers of nested enterprises.”

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Pitt, J., Diaconescu, A., Ober, J. (2019). Knowledge Management for Democratic Governance of Socio-Technical Systems. In: Contucci, P., Omicini, A., Pianini, D., Sîrbu, A. (eds) The Future of Digital Democracy. Lecture Notes in Computer Science(), vol 11300. Springer, Cham. https://doi.org/10.1007/978-3-030-05333-8_4

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