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International Conference on Business Information Systems

BIS 2018: Business Information Systems Workshops pp 38–50Cite as

Enhancing Teamwork Behavior of Services

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Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 339))

Abstract

Nowadays, many large software systems that are developed for business are mainly built from services leveraging the benefits of interoperability. However, the development of new technologies such as Cloud Computing, Internet of Things and Cyber Physical Systems create additional concerns that claim to be integrated into the existing approaches of modeling services, their interaction and cooperation. In this research, we propose web services to automatically cooperate using the role modeling approach by enhancing service’s interoperability through novel service teamwork roles. Teamwork contribution to the organizational performance has tracked attention of various research groups from several disciplines. In this direction, we contribute by determining the dominant teamwork roles that prevail during service group cooperation, link them with fifteen major teamwork factors that are recognized in agent-based teamwork, and indicate their primary teamwork behavior. A simulation using Monte Carlo presents results about how teamwork roles could affect and benefit the service cooperation.

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Author information

Authors and Affiliations

  1. Department of Mathematics, University of Patras, 26442, Patras, Greece

    Paraskevi Tsoutsa & Omiros Ragos

  2. Department of Accounting and Finance, University of Applied Sciences of Thessaly, 41110, Larisa, Greece

    Paraskevi Tsoutsa

  3. Department of Business Administration, University of Applied Sciences of Thessaly, 41110, Larisa, Greece

    Panos Fitsilis

Authors
  1. Paraskevi Tsoutsa
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  2. Panos Fitsilis
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  3. Omiros Ragos
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Corresponding author

Correspondence to Paraskevi Tsoutsa .

Editor information

Editors and Affiliations

  1. Poznań University of Economics and Business, Poznań, Poland

    Witold Abramowicz

  2. Fraunhofer FOKUS, Berlin, Berlin, Germany

    Adrian Paschke

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Tsoutsa, P., Fitsilis, P., Ragos, O. (2019). Enhancing Teamwork Behavior of Services. In: Abramowicz, W., Paschke, A. (eds) Business Information Systems Workshops. BIS 2018. Lecture Notes in Business Information Processing, vol 339. Springer, Cham. https://doi.org/10.1007/978-3-030-04849-5_4

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  • DOI: https://doi.org/10.1007/978-3-030-04849-5_4

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-04848-8

  • Online ISBN: 978-3-030-04849-5

  • eBook Packages: Computer ScienceComputer Science (R0)

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