Abstract
The present case study focuses on the application of social marketing principles to the promotion of blood donation. In this regard, many lives depend on the availability of safe blood supplies for transfusions and medical procedures, and the voluntary contribution of people is key to the success of the blood donation system. Specifically, we introduce the demographic profile of blood donors in Spain, paying special attention to the younger segment as a relevant target in promoting donations. We also detail the restraints and motivations that guide people’s behaviour regarding blood donation. Later, we describe the actions carried out by the Blood Donor Association of Cantabria (i.e. the main non-profit association in charge of creating the permanent blood bank in this geographical region) to promote voluntary donations, paying special attention to young people and experienced donors. The case study ends with conclusions and discussion questions.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Aldamiz-Echevarría, C., & Aguirre-García, S. (2014). Modelo de comportamiento de los donantes de sangre y estrategias de marketing para retenerles y atraerles. Revista Latino-Americana de Enfermagem, 22(3), 467–475.
Beerli-Palacio, A., & Martín-Santana, J. (2008). How to increase blood donation by social marketing. International Review of Public Nonprofit Marketing, 12, 253–266.
Blood Donor Association of Cantabria (2014). Memoria Anual 2014. Cantabria: Blood Donor Association of Cantabria.
Gillespie, T., & Hillyer, C. (2002). Blood donors and factors impacting the blood donation decision. Transfusion Medicine Reviews, 16(2), 115–130.
Grant, D. B. (2010). Integration of supply and marketing for a blood service. Management Research Review, 33(2), 123–133.
Hermandad de Donantes de Sangre de Cantabria. (2014). Memoria Anual 2014. Cantabria: Hermandad de Donantes de Sangre de Cantabria.
Hupfer, M. E. (2006). Helping me, helping you: Self-referencing and gender roles in donor advertising. Transfusion, 46(6), 996–1005.
Kotler, P. (1994). Marketing management, analysis, planning, implementation, and control. Upper Saddle River, NJ: Prentice-Hall.
Lemmens, K., Abraham, C., Ruiter, R., Veldhuizen, I., Dehing, C., Boss, A., et al. (2009). Modelling antecedents of blood donation motivation among non-donors of varying age and education. British Journal of Psychology, 100, 71–90.
Misje, A., Bosnes, V., Gåsdal, O., & Heier, H. (2005). Motivation, recruitment and retention of voluntary nonremunerated blood donors: A survey-based questionnaire study. Vox Sanguinis, 89, 236–244.
Mowen, J. C., & Minor, M. (1998). Consumer behaviour (5th ed.). Upper Saddle River, NJ: Prentice-Hall.
National Transplant Organization. (2017). Balance de actividad de la Organización Nacional de Trasplantes. Available online http://www.ont.es/Documents/Datos20172018ENE11.pdf
Pentecost, R., Arli, R., & Thiele, S. (2017). It’s my choice! Investigating barriers to pro-social blood donating behaviour. Marketing Intelligence & Planning, 35(2), 243–258.
Solomon, G. D. (2012). Segmentation and communications to solve the blood shortage: An exploration of the problem with recommendations. Voluntas, 23, 415–433.
Spanish Federation of Blood Donors. (2017). Informe 2017 sobre la Donación de Sangre en España. Available online http://www.donantesdesangre.es/menu.htm
World Health Organization. (2017). Blood safety and availability. Accessed January 25, 2018, from http://www.who.int/mediacentre/factsheets/fs279/en/
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Nature Switzerland AG
About this chapter
Cite this chapter
García-De los Salmones, M.M., Pérez, A. (2019). How to Promote Blood Donation? The Case of the Blood Donor Association of Cantabria (Spain). In: Galan-Ladero, M.M., Alves, H.M. (eds) Case Studies on Social Marketing. Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-030-04843-3_6
Download citation
DOI: https://doi.org/10.1007/978-3-030-04843-3_6
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-04842-6
Online ISBN: 978-3-030-04843-3
eBook Packages: Business and ManagementBusiness and Management (R0)