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Harnessing Big Data and Analytics Solutions in Support of Smart City Services

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Advances in Service Science (INFORMS-CSS 2018)

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Abstract

Connecting and leveraging different types of electronic data sources (e.g., mobile and networked sensors, devices, and systems) to create an integrated platform is always a challenging task. To meet the needs of smart city development, developing that platform to process collected data in real time to support smart city services becomes essential. A robust and scalable framework for integrating big data and analytics solutions thus is required, aimed at providing seamless integration of heterogeneous data to manage city transportation, traffic, energy consumption, schools, hospitals, and other public services in a smart and sustainable manner. This paper extends our preliminary framework studies by discussing how we can implement physical and social sensing using the proposed big data and analytics platform to enable better and smarter services than ever before in great detail. With the support of big data and analytics technologies, we use city mobility services to demonstrate the great potential of the proposed integration and aggregation framework. Specifically, real time data from Citi Bike is collected, processed, and modeled. The developed prototype in support of city mobility management and operations shows a variety of potential benefits of the proposed digital ecosystem platform.

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Acknowledgements

This work was done with great support and help from the Big Data Lab at Penn State and partially supported by IBM Faculty Awards (RDP-Qiu2016: Data Analytics in support of City’s Smart and Green Mobility Services and RDP-Qiu2017: Temporospatial Analytics to Enable Smarter City Mobility Services).

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Correspondence to Robin G. Qiu .

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Pandey, S.K., Khan, M.T., Qiu, R.G. (2019). Harnessing Big Data and Analytics Solutions in Support of Smart City Services. In: Yang, H., Qiu, R. (eds) Advances in Service Science. INFORMS-CSS 2018. Springer Proceedings in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-030-04726-9_12

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