Exploring the Effects of Different Incentives on Doctors’ Contribution Behaviors in Online Health Communities

  • Fei LiuEmail author
  • Xitong Guo
  • Xiaofeng Ju
  • Xiaocui Han
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 10983)


With the dramatic development of Web 2.0, the occurrence of online health communities (OHCs) appeal to increasing number of patients and physicians to involve in this new healthcare platform. Extant literature has primarily discussed the motivation of knowledge sharing from participants in OHCs. However, scant studies have been conducted to explore the motivations of doctors’ contribution behaviors in OHCs. Drawing on motivation theory, knowledge sharing theory and social capital theory, we mainly examine the effects of monetary and reputational incentives on doctors’ continuous participation in OHCs. In addition, we also investigate how online incentive factors and offline status of doctors can interact hereby motivating doctors to better serve in the OHCs. We will collect data from an OHCs in China. The findings will not only enrich the relevant theory, but also help us to understand physicians’ motivation mechanisms in OHCs.


Online health communities OHCs Offline status Online rewards Online contribution behaviors 


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Copyright information

© Springer Nature Switzerland AG 2018

Authors and Affiliations

  • Fei Liu
    • 1
    • 2
    Email author
  • Xitong Guo
    • 1
  • Xiaofeng Ju
    • 1
  • Xiaocui Han
    • 1
  1. 1.School of ManagementHarbin Institute of TechnologyHarbinChina
  2. 2.Department of Management and MarketingThe Hong Kong Polytechnic UniversityHong KongHong Kong

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