Description and Recognition of a Quality, Inter-Personnel Diverse Workforce



Organizational leaders should know and understand all employees in the workplace. Being able to recognize and describe a quality, inter-personnel diverse workforce is essential as organizations seek to use the talents of all employees to increase productivity. Each individual possesses unique characteristics that contribute to their location, use, maintenance, modification, and time value to themselves and the organization. Not all employees’ unique characteristics are of value to the organization but organizational leaders will not know that if they do not know how to assess and recognize the quality needed to meet organization goals. Many organizations miss out on productivity opportunities because they do not leverage the knowledge, skills, and abilities (KSAs) of all employees. Each employee’s contribution combined creates added success for the organization. This chapter provides some key characteristics of quality, workforce inter-personnel diversity. The chapter also suggests that workforce inter-personnel diversity can be an area or system within which HRD professionals can manage and measure quality of their services to employees.


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Copyright information

© The Author(s) 2019

Authors and Affiliations

  1. 1.University of ArkansasFayettevilleUSA

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