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Crowd Sourced Monitoring in Smart Cities in the United Kingdom

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Book cover Digital Transformation and Global Society (DTGS 2018)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 858))

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Abstract

Smart cities can be regarded as the latest administrative reform and digital innovation in most metropolitan cities globally. In smart cities as well as in former urban New Public Management modernization and Post Weberian reforms, the important role of the citizens in planning as well as monitoring has been highlighted. Online and offline participation along with feedback can reinvigorate town planning and policymaking as well as policy monitoring processes at the local level. The UK as many other countries reacted to this trend by offering new channels for online participation. The new participative innovations allowed for more participation and more influence by citizen. FixMyStreet is a crowdsourced monitoring instrument implemented in the UK. How it works, what the role of the state and civil society represent, and is crowd monitoring vote-centric or talk-centric will be discussed in the paper. It represents a successful bottom-up innovation approach that was used by numerous municipalities. It is a successful public private partnership and a mix between ‘invented’ and ‘invited’ space, where the role of the state is redefined.

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Author information

Authors and Affiliations

  1. Institute of Political Science, Westfälische Wilhelms-University Münster, Scharnhorststr. 100, 48151, Münster, Germany

    Norbert Kersting & Yimei Zhu

Authors
  1. Norbert Kersting
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  2. Yimei Zhu
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Corresponding author

Correspondence to Yimei Zhu .

Editor information

Editors and Affiliations

  1. National Research University Higher School of Economics, St. Petersburg, Russia

    Daniel A. Alexandrov

  2. Saint Petersburg State University of Information Technologies, St. Petersburg, Russia

    Alexander V. Boukhanovsky

  3. Saint Petersburg State University of Information Technologies, St. Petersburg, Russia

    Andrei V. Chugunov

  4. National Research University Higher School of Economics, St. Petersburg, Russia

    Yury Kabanov

  5. National Research University Higher School of Economics, St. Petersburg, Russia

    Olessia Koltsova

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Kersting, N., Zhu, Y. (2018). Crowd Sourced Monitoring in Smart Cities in the United Kingdom. In: Alexandrov, D., Boukhanovsky, A., Chugunov, A., Kabanov, Y., Koltsova, O. (eds) Digital Transformation and Global Society. DTGS 2018. Communications in Computer and Information Science, vol 858. Springer, Cham. https://doi.org/10.1007/978-3-030-02843-5_20

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  • DOI: https://doi.org/10.1007/978-3-030-02843-5_20

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-02842-8

  • Online ISBN: 978-3-030-02843-5

  • eBook Packages: Computer ScienceComputer Science (R0)

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