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Use and Abuse of Indicators

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Designing Performance Measurement Systems

Part of the book series: Management for Professionals ((MANAGPROF))

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Abstract

The goal of the present chapter is to introduce the reader to some criticalities concerned with indicators, which are treated in an organic way in the rest of the book. For the purpose of example, the attention is focused on several popular indicators: the HDI (Human Development Indicator), some air-quality indicators (AQI, ATMO and IQA) and the scoring indicators used for the Olympic decathlon. These indicators are analysed individually, emphasizing their qualities and drawbacks. Additionally, this chapter mentions some indicator properties that are formalized in detail in Chaps. 3 and 4.

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Notes

  1. 1.

    Since 1990, Human Development Report (HDR) is the annual publication of the United Nations Development Programme (UNDP). The 2003 HDR refers to data collected in 2001.

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Authors and Affiliations

  1. Department of Management and Production Engineering (DIGEP), Politecnico di Torino, Turin, Italy

    Fiorenzo Franceschini, Maurizio Galetto & Domenico Maisano

Authors
  1. Fiorenzo Franceschini
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  2. Maurizio Galetto
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  3. Domenico Maisano
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Franceschini, F., Galetto, M., Maisano, D. (2019). Use and Abuse of Indicators. In: Designing Performance Measurement Systems. Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-030-01192-5_2

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