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Graphical Interface Design for Chatbots for the Needs of Artificial Intelligence Support in Web and Mobile Applications

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Computer Vision and Graphics (ICCVG 2018)

Part of the book series: Lecture Notes in Computer Science ((LNIP,volume 11114))

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Abstract

The interest in the topic of conversational agents has been continuously rising for the past few years, as the technology itself has proved to have multiple practical applications. This paper discusses the design principles for graphical interfaces of conversational agents implemented for the needs of any branch of business that may benefit from the introduction of such solutions, including customer service, healthcare, sales and various types of services. Requirements are defined according to current trends in application design, including the use on mobile devices. The paper presents a survey on solutions fulfilling the mentioned requirements and discusses emerging issues. The paper also describes and proposes a reply scenario model suitable for the needs of implementing a flexible graphical interface for a modern chatbot-based system.

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Author information

Authors and Affiliations

  1. Division of Computer Graphics, Institute of Computer Science, The Faculty of Electronics and Information Technology, Warsaw University of Technology, Nowowiejska 15/19, 00-665, Warsaw, Poland

    Mateusz Modrzejewski & Przemysław Rokita

Authors
  1. Mateusz Modrzejewski
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  2. Przemysław Rokita
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Corresponding author

Correspondence to Mateusz Modrzejewski .

Editor information

Editors and Affiliations

  1. Faculty of Applied Informatics and Mathematics, Warsaw University of Life Sciences, Warsaw, Poland

    Leszek J. Chmielewski

  2. Faculty of Applied Informatics and Mathematics, Warsaw University of Life Sciences, Warsaw, Poland

    Ryszard Kozera

  3. Faculty of Applied Informatics and Mathematics, Warsaw University of Life Sciences, Warsaw, Poland

    Arkadiusz Orłowski

  4. Institute of Computer Science, Silesian University of Technology, Gliwice, Poland

    Konrad Wojciechowski

  5. Technion, Israel Institute of Technology, Haifa, Israel

    Alfred M. Bruckstein

  6. University of Groningen, Groningen, The Netherlands

    Nicolai Petkov

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Modrzejewski, M., Rokita, P. (2018). Graphical Interface Design for Chatbots for the Needs of Artificial Intelligence Support in Web and Mobile Applications. In: Chmielewski, L., Kozera, R., Orłowski, A., Wojciechowski, K., Bruckstein, A., Petkov, N. (eds) Computer Vision and Graphics. ICCVG 2018. Lecture Notes in Computer Science(), vol 11114. Springer, Cham. https://doi.org/10.1007/978-3-030-00692-1_5

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  • DOI: https://doi.org/10.1007/978-3-030-00692-1_5

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-00691-4

  • Online ISBN: 978-3-030-00692-1

  • eBook Packages: Computer ScienceComputer Science (R0)

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