Abstract
This paper analyzes the roll emotions play in organizational legitimacy. In contrast to literature about organizational legitimacy, we suggest emotions are crucial to provide legitimacy to some organizations where feelings usually are essential to have a bond with them. 36 interviews about 5 types of organizations were developed: religious, sport, cultural and educational organizations and NGOs. The results confirmed and extended the constructs of emotional legitimacy provided in the literature. From a managerial perspective and in order to obtain emotional legitimacy, our results confirm the need of taking long-term actions instead of being short-sighted. From a theoretical point of view, emotions arising from organizations with legitimacy are assessed and analyzed.
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Díez-Martín, F., Prado-Román, C., Cruz-Suárez, A., Díez-de-Castro, E. (2019). Emotional Legitimacy. In: Gil-Lafuente, J., Marino, D., Morabito, F. (eds) Economy, Business and Uncertainty: New Ideas for a Euro-Mediterranean Industrial Policy. AEDEM 2017. Studies in Systems, Decision and Control, vol 180. Springer, Cham. https://doi.org/10.1007/978-3-030-00677-8_16
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