Abstract
This work analyses the navigation in the enrolment web information area of the University of the Basque Country. A complete data mining process shows that successful and failure navigation behaviors can be modeled using machine learning techniques. Unsupervised learning algorithms have been applied on two different domains: URLs visited by the users in each session (navigation sequence) and some interaction parameters extracted from the recorded click-stream (navigation style). Both domains have been used satisfactorily to model the behavior of success and failure navigation sessions achieving more than 78% of accuracy predicting success or failure sessions. Furthermore, the clustering based on the navigation style was able to identify the main characteristics of each type of session and to build a subsystem that enables to detect failure type sessions with high precision.
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Acknowledgment
This work has been funded by the following units: Firstly, by the University of the Basque Country UPV/EHU (PIF15/143 grant). Secondly, by the research group ADIAN that is supported by the Department of Education, Universities and Research of the Basque Government, (grant IT980-16). Finally, by the Ministry of Economy and Competitiveness of the Spanish Government, co-founded by the ERDF (eGovernAbility, TIN2014-52665-C2-1-R).
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Yera, A., Perona, I., Arbelaitz, O., Muguerza, J. (2018). Modeling the Navigation on Enrolment Web Information Area of a University Using Machine Learning Techniques. In: Herrera, F., et al. Advances in Artificial Intelligence. CAEPIA 2018. Lecture Notes in Computer Science(), vol 11160. Springer, Cham. https://doi.org/10.1007/978-3-030-00374-6_29
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DOI: https://doi.org/10.1007/978-3-030-00374-6_29
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