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Rôle du leader

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Book cover L’amélioration de la valeur dans les services de santé

Part of the book series: Progrès en sécurité des soins ((Progrès en sécurité des soins))

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Résumé

Le leader crée les conditions qui rendront l’amélioration de la valeur possible. La littérature est unanime sur son rôle déterminant pour le succès de tout projet. Mais alors, que devons-nous faire lorsque nous sommes rattachés à un leader qui ne soutient pas cette amélioration ? Chaque cadre peut, sur le long terme, influencer les dirigeants des niveaux supérieurs afin que ceux-ci créent des conditions propices à l’amélioration. Il peut aussi assumer son rôle à l’égard de sa base en analysant les données, en communiquant la direction, en motivant, en évaluant et en soutenant la pérennisation des améliorations.

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Author information

Authors and Affiliations

  1. Medical Management Centre, Karolinska Institutet, Floor 5 Berzelius väg 3, Stockholm, SE-171 77, Suède

    John Øvretveit

  2. Fédération des hôpitaux vaudois, Bois de Cery, 1008, Prilly, Suisse

    Anthony Staines

Authors
  1. John Øvretveit
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  2. Anthony Staines
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© 2011 Springer-Verlag France, Paris

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Øvretveit, J., Staines, A. (2011). Rôle du leader. In: L’amélioration de la valeur dans les services de santé. Progrès en sécurité des soins. Springer, Paris. https://doi.org/10.1007/978-2-8178-0229-9_8

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  • DOI: https://doi.org/10.1007/978-2-8178-0229-9_8

  • Publisher Name: Springer, Paris

  • Print ISBN: 978-2-8178-0228-2

  • Online ISBN: 978-2-8178-0229-9

  • eBook Packages: MedicineMedicine (R0)

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