Abstract
Problems in which the stakes are extremely high, in which human perceptions and judgements are involved, and whose solutions have long-term repercussions, call for a rational approach to their solution. Various techniques are in use for decision-making at the strategic level. However, at this level the problems are ill defined and are usually presented in terms that are uncertain, fuzzy and confusing, while problem-solving techniques based on sound mathematical principles can only be applied to systematic and well-formed problems. This mismatch between problems and their solution methods leads to the frustration of top decision-makers and their loss of confidence in mathematical techniques.
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© 2004 Springer-Verlag London Limited
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Bhushan, N., Rai, K. (2004). Strategic Decision-Making. In: Strategic Decision Making. Decision Engineering. Springer, London. https://doi.org/10.1007/978-1-85233-864-0_1
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DOI: https://doi.org/10.1007/978-1-85233-864-0_1
Publisher Name: Springer, London
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