Abstract
This chapter addresses mobile phone handling in conjunction with driving to further influence the design of mobile services for car use. Based on an ethnographic field study of naturally occurring phone use while driving, we describe the previously unrecognised interactional adaptation by which the driver fits the engagement with the phone in relation to driving, and vice versa. Drivers adjust their phone handling to collaboration in traffic, and likewise adjust the conversation to the traffic situation by giving non-present conversationalists awareness of problematic traffic situations. Based on these findings we suggest two possible ways to design technologies to improve safety for mobile phone use in cars i.e. either by providing awareness of the traffic to the remote conversational partner, or by increasing the awareness of phone handling to surrounding drivers. Acknowledging these activities make the need to restrict mobile phone use in cars seem less urgent.
This chapter has previously been published as Esbjörnsson et al. (2007). Reprinted from the publication with permission from Taylor and Francis.
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Notes
- 1.
This chapter has previously been published as Esbjörnsson et al. (2007). Reprinted from the publication with permission from Taylor and Francis.
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Juhlin, O. (2010). Interactional Adaptation for Achieving Safe Mobile Phone Handling in Traffic. In: Social Media on the Road. Computer Supported Cooperative Work, vol 50. Springer, London. https://doi.org/10.1007/978-1-84996-332-9_5
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