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Support of Collaborative Creativity for Co-located Meetings

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From CSCW to Web 2.0: European Developments in Collaborative Design

Part of the book series: Computer Supported Cooperative Work ((CSCW))

Abstract

The complexity and dynamics of ecological and economical challenges in the ­context of global labor division cannot be met by standard solutions. Design activities, which offer new, creative ways of looking upon the problems, are required, from different perspectives and with the goal of providing new choices for products, services, and processes. Therefore, creativity is needed.

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Notes

  1. 1.

    We prefer this term to “social creativity” (Fischer et al. 2004) since every kind of individual thinking is of a social nature.

  2. 2.

    Chat logs reveal that creative ideas provoke comments and responses by almost all participants (In11), while ordinary contributions usually only get one reaction.

  3. 3.

    The concept of rhythm and its relevance for CSCW was early outlined by P. & T. Johnson-Lenz and Johnson-Lenz (1991).

  4. 4.

    An example of these kinds of heuristics is the seven dialogue principles of ISO9241-10, such as suitability for learning, error tolerance, controllability, etc.

  5. 5.

    Hiding certain information temporarily (e.g., the identity of a contributor) helps the avoidance of problems such as free riding, evaluation apprehension, cognitive inertia, or motivational pressure toward group uniformity (Santanen 2005).

  6. 6.

    This requirement can be derived from the context of “hidden profile” experiments (Stasser and Stewart 1992).

  7. 7.

    Most interviewees (e.g., In08) mentioned that the most popular word processor’s tracking function does not sufficiently make the history of the merging of ideas comprehensible.

  8. 8.

    These requirements also help to achieve a balance between the advantages of nominal and interactive groups (Santanen 2005) and to switch flexibly between different ideation techniques as described by Nov and Jones (2005).

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Herrmann, T. (2010). Support of Collaborative Creativity for Co-located Meetings. In: Randall, D., Salembier, P. (eds) From CSCW to Web 2.0: European Developments in Collaborative Design. Computer Supported Cooperative Work. Springer, London. https://doi.org/10.1007/978-1-84882-965-7_4

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