Abstract
This chapter introduces a multidisciplinary holistic approach for the general design of successful bridge experiences as a cross-context human–information interaction model. Nowadays it is common to interact through a number of different domains in order to communicate successfully, complete a task, or elicit a desired response: Users visit a reseller’s web site to find a specific item, book it, then drive to the closest store to complete their purchase. As such, one of the crucial challenges user experience design will face in the near future is how to structure and provide bridge experiences seamlessly spanning multiple communication channels or media formats for a specific purpose.
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- 1.
Although the “Principle of Least Effort” was first discussed by Zipf in his seminal book Human Behaviour and the Principle of Least Effort: An Introduction to Human Ecology, Mann was the first to describe it in relationship with the information sciences.
- 2.
Mathematically, with a menu of eight items the law returns: a + b log2 8 = a + 3b, as log2 8 = 3. While with two menus each of four items, the law returns: a + b log2 4 = 2a + 4b, as log2 4 = 2. For an exhaustive review of Hick’s law, see [24].
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Resmini, A., Rosati, L. (2010). The Semantic Environment: Heuristics for a Cross-Context Human–Information Interaction Model. In: Dubois, E., Gray , P., Nigay, L. (eds) The Engineering of Mixed Reality Systems. Human-Computer Interaction Series. Springer, London. https://doi.org/10.1007/978-1-84882-733-2_5
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