Abstract
On March 27, 1977, an aircraft disaster occurred in Tenerife on the Canary Islands that sheds some light on the concept of the human factor. The background to the accident was a terrorist attack on the airport in Las Palmas, which led to the redirection of all air traffic to Tenerife including one Pan AM aircraft and one KLM aircraft. The crews of the two aircraft were very concerned about the redirection. In the case of the Pan Am aircraft, there was a risk that the regulated working hours would be exceeded before they reached their final destination in Las Palmas. The KLM aircraft was to return to the Netherlands, and delays were not accepted by the airline management.
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Ericson, M., Mårtensson, L. (2010). The Human Factor?. In: Grimvall, G., Holmgren, Å., Jacobsson, P., Thedéen, T. (eds) Risks in Technological Systems. Springer Series in Reliability Engineering. Springer, London. https://doi.org/10.1007/978-1-84882-641-0_15
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DOI: https://doi.org/10.1007/978-1-84882-641-0_15
Publisher Name: Springer, London
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